Thanks for that i.ll give them a ring, dunno if its just me not using it right, put the card in the reader, pick date range of 1-7-18 to 31-7-18 , quick read shows 1 fault on 27 July ( insufficient daily rest apparently) so i print an infringement letter for the same date range and all i get is " There are no infrigements during these dates! Ahhhhhhh