rob22888:
The thing that really needs sorting is the reliability of the information on the signs. It always seems although the lane closures & speed restrictions are never in place quickly enough when they are needed & then never removed quickly enough after the hazard is cleared. It’s no excuse, but people don’t take the signage seriously because they are so used to it being inaccurate & seeing lane closures and speed restrictions in place for no apparent reason.
As one that used to set signs & signals before retiring, you’re pointing the blame at the wrong people Rob
Signs & signals can only be set once the HE operator knows of a problem, and a location. If no-one calls it in, then they don’t know about it and can’t set anything.
If it’s called in on 999, then it goes to the police force that covers the area where the mobile tower has picked up the call, that in itself can delay things, as if it goes to the wrong police force, it then needs to be transferred to the correct one, then the details are taken, often by a police staff operator that is not “Motorway knowledgeable” and are not up to date with marker-posts and c/way designations. we’ve had reports between junctions A - B, when in fact it was B - A, but because A comes before B then that’s how it was passed, so signals got set on the wrong c/way.
Also drivers are not aware of their location, and will offend give between junctions, now if you think of the distances between some junctions, J32 - J33, M6 is over 13 miles and there is only 4 cctv cameras on that stretch, so you could easily get 50’s set for 13+ miles.
Procedures say 50’s for unconfirmed reports, if confirmed, then reduced speeds or lane closures can be set. Incidents can be confirmed from CCTV or an “Authorised, reliable source”
Signals can only be cleared if authorised by either a HE Traffic Officer at scene, a Police Officer at scene, or if it’s roadworks, then the Foreman over the traffic management crew.
Once the RCC is called up to clear signals, then they must be cleared within 3 minutes (the system can be a bit slow if it’s busy) Initially, they must be set within 2 minutes of receiving the call about an incident.
The quality of signal setting, ie speeds set / cleared / accuracy, is constantly monitored, anyone falling out of the required guidelines is taken aside for retraining.
I will repeat, the biggest problem with setting signals is having the correct information passed. to clear signals it has to come from a police or T/O on scene, that has either dealt with the incident, or has searched for it and found nothing.
A big plus is that “REPORT OF …” can now be set if uncinfirmed.