Modern truck electricals

its no where near that simple mate, it would end up in a court case, i would lose my credit rateing, no dealer would sell me any parts on credit, might lose my fuel cards, etc etc, your over a barrel, been here before.

Then you have no other option than to advise the dealer in writing that they have failed to find and rectify the fault with the vehicle despite being given adequate time.You then have to find someone else who may be more competent to cure the fault.You then with the cured vehicle[if it happens] return to dealer and advise legal action if a suitable settlement cannot be found.I remember being advised I was not taking on the local MB dealer but the major organisation Daimler Benz,nice when they eventually paid up a rather substantial cheque but that is another tale.MB’s senior technician did advise money wasn’t the problem but the mechanics with the skills,experience were leaving retiring and were replaced by mechanics with computor skills but a lack of practical knowledge.Sure everyone would agree that is the situation today.

possibly, but lifes too short, and nobody would deal with me in the local area if they thought that might be the outcome, been here 23 yrs, i still got a few left to do…

Okedokey! fully understand so lets move on to plan B…load unit on low loader go to Edinburgh Truckfest and parking unit in view of all visitors hold a ‘FIND THE FAULT’ competition,include a small fee…enough to cover your costs and come home a happy man…em! which area do you live,alerting others to the local MAN dealership.

Richmond , phone MAN UK @ Swindon , ask for the aftersales director & tell him you tale of woe with your dealer , keep calm , dont rant & rave , give him the facts, how let down you feel & how much the downtime / rental costs have come to.

Do that & im sure your dealer will be sensible when it comes to invoices , also , I would not hand over a penny until the fault has been sorted.

tidy hampton:
Richmond , phone MAN UK @ Swindon , ask for the aftersales director & tell him you tale of woe with your dealer , keep calm , dont rant & rave , give him the facts, how let down you feel & how much the downtime / rental costs have come to.

Do that & im sure your dealer will be sensible when it comes to invoices , also , I would not hand over a penny until the fault has been sorted.

^this^

I had an issue with IVECO, electrical too, fancy that :open_mouth: Anyway, after three weeks off the road they finally found the fault after flying someone in from Germany, I had a hire unit from the (supplying) dealer who were ‘fixing it’ and there was no way I was paying the bill for that, the unit was a month old and had knocked out the drive axle tyres due to a suspension fault, so I wanted new tyres too, they were having none of it at first, then they said they would pay towards the tyres, I said I wanted the brand new Michelins that I had paid extra for. In the end I threatened to chain myself naked to the railings outside IVECO HQ in Watford and call the news people, got everything I asked for and never paid a penny, good job too as it was in February and the cold would’ve made things a little small :laughing: :wink:

just found out today that if you want to clear a fault off a MAN Tga dash {just so it doesnt annoy you,it wont fix it}
All you do is hold down the right hand button that resets the trip computer and it clears the fault off the dash

Richmond, not so sure they have you over a barrel. I’ve ran a garage for over 20 yrs and if I had fit 3K’s worth of parts and not rectified the problem, I know ■■■■ well, I wouldn’t stand a chance of getting paid. For that reason, I would fight shy of certain jobs and certain makes of motor. However, they are the main dealer for this brand and simply can’t fix it and are just taking pot luck and guessing what may be wrong whilst racking your bill up.
You do not get a CCJ if you ask the Small Claims Court to re-evaluate the bill and then pay the amount they say is fair.

Chaverdad.
Problem with that is that if the fault still exists, it will re-register on the system as soon as you set off again.

what fault is it that its so important to get fixed?
i can see the need if its an abs fault or a fault that will be a pg9 at a roadside check, or even a testing station
at 3k in the fault must affect the way the truck runs?

another option that i have seen done before and also used myself is the sticker method stating reasons for not buying this make again! also the problems and costs so far with the truck!
i once had a sign on the back of a new montracon flat trailer which was straight to the point and stated in no uncertain terms how i felt with the product,workmanship and aftersales service!
moose

DoYouMeanMe?:
Chaverdad.
Problem with that is that if the fault still exists, it will re-register on the system as soon as you set off again.

I appreciate that, i just meant its handy to know if you have an 8hr drive in front of you and dont want to see a warning light blinking at you all the way home

i shall pay the bill, take it on the chin, sell the lump, and buy another daf, trouble is i got another with 2 and half yr finance on it, and i want rid of that one aswell before it goes down hill.

I have had a quick re-read of your posts and can’t find how old the truck is? Is it worth repairing? In my opinion you shouldn’t pay the bill, they haven’t done the job to a satisfactory quality.

newmercman:

tidy hampton:
Richmond , phone MAN UK @ Swindon , ask for the aftersales director & tell him you tale of woe with your dealer , keep calm , dont rant & rave , give him the facts, how let down you feel & how much the downtime / rental costs have come to.

Do that & im sure your dealer will be sensible when it comes to invoices , also , I would not hand over a penny until the fault has been sorted.

^this^

I had an issue with IVECO, electrical too, fancy that :open_mouth: Anyway, after three weeks off the road they finally found the fault after flying someone in from Germany, I had a hire unit from the (supplying) dealer who were ‘fixing it’ and there was no way I was paying the bill for that, the unit was a month old and had knocked out the drive axle tyres due to a suspension fault, so I wanted new tyres too, they were having none of it
at first, then they said they would pay towards the tyres, I said I wanted the brand new Michelins that I had paid extra for. In the end I threatened to chain myself naked to the railings outside IVECO HQ in Watford and call the news people, got everything I asked for and never paid a penny, good job too as it was in February and the cold would’ve made things a little small :laughing: :wink:

I bet the locals in Watford would have had a whip round to save themselves the trauma anyway. :smiley: :smiley: :smiley:

Hi Richmond,

Been running an old TGA for four years now and to be honest we have found it to be a decent truck. They are no more complicated than anything else out there…in fact it has been one of the better vehicles to enter our yard in recent times.

I am mystified why you are throwing in the towel so easily. If I had a 2008 truck with a light/message flashing on the dash,I certainly wouldn’t be throwing it away just because our maintenance provider couldn’t fix it. I would do as other posters have outlined above…get a good auto electrical guy to trace the wiring loom and see what wiring fault/connection is causing the problems,fix it…and then challenge the dealers as to why they couldn’t do their job properly…I guarantee you will be at least two or three grand richer for a few hours of debating.

The problem isn’t the truck…it is the man who is trying to fix it. For the record,the most unsatisfactory/expensive work I have ever got done to any of our plant/truck/machines/cars was always ‘Main Dealers’. There always seems to exist an air of ‘you must get it fixed by us because we have the computer/software/special tools’…or even ‘you must buy these parts from us or another main dealer because they are brand dealer only items and we all have the same price’. I’m sure there are more cost effective/better quality service providers in your region who can keep your fleet in tip top condition without breaking the bank.

Fix your truck…Put it back to work hauling freight…Sort out MAN and their dealer afterwards.

status update, down in spain, ecas warning on, ebs warning on, low engine oil level on… i kid you not… good truck spoilt by the electrics.

richmond:
status update, down in spain, ecas warning on, ebs warning on, low engine oil level on… i kid you not… good truck spoilt by the electrics.

‘‘low engine oil level on.’’

This modern crap does my bloody head in.

What the effin 'eck was wrong with a dipstick under the bonnet, i don’t recall ever hearing anyone moaning and griping at the Herculean efforts required to raise the bonnet and actually look at the oil level before firing up.

With all these electrical faults your MAN is is severe danger of catching fire :wink:

Riverstick:
The problem isn’t the truck…it is the man who is trying to fix it.

I like that, i,m going to use it myself :stuck_out_tongue:

richmond:
status update, down in spain, ecas warning on, ebs warning on, low engine oil level on… i kid you not… good truck spoilt by the electrics.

I might be able to help shine a little light on your problem Richmond. We have a regular customer…an owner driver who is meticulous with his 2008 TGX 26.480. He runs Ireland~Netherlands return every week. The truck was totally trouble free until earlier this year when poor lubricity in the diesel caused injector problems. One set of injectors later,some fuel lubricant/cleaner and it is back on track. A few months later it needed a high pressure fuel pump. This was more dificult to diagnose,as it was intermittent power loss,however the new high pressure fuel pump put it back on track. Both jobs were carried out in Holland by Terlouw Diesel ( terlouw.nu/ ) who also remapped it on their dynamometer.

Shortly after all of this,the truck began firing up conflicting warning messages/lights on the dash screen. In addition to this,it intermittently lost power,became very smokey…I mean blacken the road behind you smokey albeit intermittently,but got very light on diesel…rarely dropping below 9.5mpg,even when running heavy. The normal checking of turbo,filters,intercooler,EGR system,wiring loom began,adjusting of valves etc began,but no parts were replaced,keeping the costs to a minimum. This work was carried out by two MAN dealers at service intervals,but the problems persisted…intermittently.

The owner eventually tackled the job himself when laid over for a day in Holland. What he discovered there are three wiring looms entering the engine ECU on the n/s of the engine…two at the front,and one large one at the rear. When he disconnected the top wiring loom at the front,black engine oil poured out of the wires. One new wiring loom(Injector control…12 wires) cost 297 euros. Luckily the oil hadn’t infiltrated the ECU. The truck did require a turbo boost sensor,as this was faulty. End result; truck is once more behaving impeccably and making money for its owner.

The ECU’s run on such minute voltage signals,that a minor ingress of water/oil/dirt into the wiring loom can cause false information signals,and lead to difficult to diagnose situations. In this case,the engine injection timing,duration,pressure and quantitiy parameters were constantly being altered every millisecond due to resistance/shorting caused by oil in the loom. This caused the loss of power and the thick black smoke,as well as the false messages for engine management,body control,abs etc on the dash.

we had an injector changed last visit, but you may have a point about oil in the loom, i hadnt thought of that but have heard of it before, just double manned her to spain, and i do feel its a real shame, as the cab isexcellant for double manning in, very comfortable and she just eat the miles up, its just the incessant electrics does my head in