Booked an MOT for my truck at a place in Skelmersdale, there an ex haulage company
first time I’ve used them, on arrival I stopped and asked a member of staff were to park and were do I report to, he was a bit shy with me, asking me various questions
are you sure it’s today, I replied yes It’s a cancellation spot, goes into office knocks on open door guy say WHAT! hands me paper work and he’s going on about some numbers he can’t read, I said put your glasses on mate, he flipped I’ve got Fn contact lenses
I was as polite as could be with everybody , next thing two lads walked in and asked for the keys to a truck that had been in for repair, there in the key box on the wall!
The lad said which ones mate ? He replied its your Fn truck you should know which ones they are, to which the lad replied, I’ve only started today so how would I know,
the miserable git went on one, I’m led to believe that the guy is the owner of the company, maybe he was having a bad day, That’s it for me first and last time!
Yes it did pass, and the miserable F*r was going home early so I didn’t have to speak to him again, he looked a right ■■■■ walking to his car with his dirty shorts on.
that would have been first and last for me as well, civility costs nothing,
Wait for the ‘I’da dragged him across his jeffing desk and rammed his %^&*$%%^ head up his miserable mates %**^^£% arse’ brigade to start. 
The ■■■■ attitude would go with having to live in ■■■■■■ skelmersdale…
Theres plenty of other places to go who will take your money and with gratitude, vote with your feet…
peterm:
Wait for the ‘I’da dragged him across his jeffing desk and rammed his %^&*$%%^ head up his miserable mates %**^^£% arse’ brigade to start.
Yep, they’ll be along soon to tell us how they had someone by the throat for talking to them like that 
In that situation it’s probably best to walk away from the situation and go elsewhere, inconvenient I know but civility costs nothing. Lost business through rudeness costs money, though obviously this business were not keen on customers inconveniencing them.
Tiger.
I was once spoken to like that by a shunter. I dragged him out of his cab, and punched his lights out… This attracted the attention of his colleagues, who then wanted some. Security watched it on CCTV, and called the police. I ended up having the depot manager up against the wall before the cops arrived. But I explained to them that I needed a tacho break, and they told the manager that I was not to be disturb for nine hours, nor the bays next to me to be used. I drove straight through the barrier next morning, after the xxxx at the gate wanted to check in the back of the trailer.
the nodding donkey:
I was once spoken to like that by a shunter. I dragged him out of his cab, and punched his lights out… This attracted the attention of his colleagues, who then wanted some. Security watched it on CCTV, and called the police. I ended up having the depot manager up against the wall before the cops arrived. But I explained to them that I needed a tacho break, and they told the manager that I was not to be disturb for nine hours, nor the bays next to me to be used. I drove straight through the barrier next morning, after the xxxx at the gate wanted to check in the back of the trailer.
But did they cone the adjacent bays off for you, and did you just miss the Herald of Free Enterprise the following day?
the nodding donkey:
I was once spoken to like that by a shunter. I dragged him out of his cab, and punched his lights out… This attracted the attention of his colleagues, who then wanted some. Security watched it on CCTV, and called the police. I ended up having the depot manager up against the wall before the cops arrived. But I explained to them that I needed a tacho break, and they told the manager that I was not to be disturb for nine hours, nor the bays next to me to be used. I drove straight through the barrier next morning, after the xxxx at the gate wanted to check in the back of the trailer.
Let me guess what happened next, you woke up in a dirty waiting room. It had all been a fantastic dream!
Olog Hai:
the nodding donkey:
I was once spoken to like that by a shunter. I dragged him out of his cab, and punched his lights out… This attracted the attention of his colleagues, who then wanted some. Security watched it on CCTV, and called the police. I ended up having the depot manager up against the wall before the cops arrived. But I explained to them that I needed a tacho break, and they told the manager that I was not to be disturb for nine hours, nor the bays next to me to be used. I drove straight through the barrier next morning, after the xxxx at the gate wanted to check in the back of the trailer.But did they cone the adjacent bays off for you, and did you just miss the Herald of Free Enterprise the following day?
I missed the Herald because I was called on a SAS mission, but I can’t talk about that.
Rjan:
the nodding donkey:
I was once spoken to like that by a shunter. I dragged him out of his cab, and punched his lights out… This attracted the attention of his colleagues, who then wanted some. Security watched it on CCTV, and called the police. I ended up having the depot manager up against the wall before the cops arrived. But I explained to them that I needed a tacho break, and they told the manager that I was not to be disturb for nine hours, nor the bays next to me to be used. I drove straight through the barrier next morning, after the xxxx at the gate wanted to check in the back of the trailer.Let me guess what happened next, you woke up in a dirty waiting room. It had all been a fantastic dream!
I never wait in a waiting room. I’m banned from all tesco rdc’s.
You only have to look at the place to realise why these people have what’s known as skem mentality 
And yes unfortunately I do live there , not from there but my missus won’t move !!!
I would like to know who, and why was the decision to change the HGV testing procedure.
Turned an institution into a rip off playground now. Totally dissatisfied with the testing of HGVs now.
the nodding donkey:
But I explained to them that I needed a tacho break, and they told the manager that I was not to be disturb for nine hours, nor the bays next to me to be used. I drove straight through the barrier next morning, after the xxxx at the gate wanted to check in the back of the trailer.
Did the police put a line of chalk next to your tyres to make sure you didn’t move as well?
Conor:
the nodding donkey:
But I explained to them that I needed a tacho break, and they told the manager that I was not to be disturb for nine hours, nor the bays next to me to be used. I drove straight through the barrier next morning, after the xxxx at the gate wanted to check in the back of the trailer.Did the police put a line of chalk next to your tyres to make sure you didn’t move as well?
No need, the officer attending and I are in the same lodge.
ringfur:
I would like to know who, and why was the decision to change the HGV testing procedure.
Turned an institution into a rip off playground now. Totally dissatisfied with the testing of HGVs now.
I don’t think it’s an improvement. The better ATFs seem to be public sector type places like council depots and bus companies. Bear in mind for some of the bigger fleets they’ve had an ATF for their convenience but the condition of having it is you have to offer MOTs to third parties and a lot would prefer not to as It’s probably not a huge moneyspinner.
My theory with why they changed it is that most of the old test stations had got quite a bloated back office staff attached to them who mostly did very little for their money. Shutting the test stations was a politically handy way to get rid of their (non) jobs.
On this note, it’s why I despise general haulage. There are just so many of these types of people in RDCs. Horrible, sarcastic, pointlessly nasty scumbags who think the successful running of the place is completely and fully down to them. My only question is why? Why are so many people such t****s?
I was also expecting the “I would have nutted him…” sort of comment to arise, it’s just sort of inevitable on this forum, especially when talking about s****y people. It’s like when a thread about cameras, or searches or something like that pops-up, you always get the “If you’re doing nothing wrong, you have nothing to hide…” sort of post, it’s just inevitable. 
the nodding donkey:
Olog Hai:
the nodding donkey:
I was once spoken to like that by a shunter. I dragged him out of his cab, and punched his lights out… This attracted the attention of his colleagues, who then wanted some. Security watched it on CCTV, and called the police. I ended up having the depot manager up against the wall before the cops arrived. But I explained to them that I needed a tacho break, and they told the manager that I was not to be disturb for nine hours, nor the bays next to me to be used. I drove straight through the barrier next morning, after the xxxx at the gate wanted to check in the back of the trailer.But did they cone the adjacent bays off for you, and did you just miss the Herald of Free Enterprise the following day?
I missed the Herald because I was called on a SAS mission, but I can’t talk about that.
I know,otherwise you would have to kill people,am I right
Own Account Driver:
ringfur:
I would like to know who, and why was the decision to change the HGV testing procedure.
Turned an institution into a rip off playground now. Totally dissatisfied with the testing of HGVs now.I don’t think it’s an improvement. The better ATFs seem to be public sector type places like council depots and bus companies. Bear in mind for some of the bigger fleets they’ve had an ATF for their convenience but the condition of having it is you have to offer MOTs to third parties and a lot would prefer not to as It’s probably not a huge moneyspinner.
My theory with why they changed it is that most of the old test stations had got quite a bloated back office staff attached to them who mostly did very little for their money. Shutting the test stations was a politically handy way to get rid of their (non) jobs.
I think they also realised they could earn a bit of money selling the land the test stations sat on.
Although I’m not accusing the OP anything, I think a lot of drivers don’t help themselves when they turn up somewhere, a bit of civility works both ways, being polite and willing to work with the customer,can change the whole situation from confrontation to co-operation in many cases. Never know might even have a laugh and enjoy the job.