“just see what you can do " this is the usual office response when I call up with a problem like access issues & would like them to contact the customer to see where the load can go or if they can give me a number to speak to the customer , 9 times out 10 the reply I get is " we have no number , just see what you can do” … I think next time I will just plough through the wall & drop it in the kitchen …
Anybody else got any great office replies they know are coming when you ring them ?
“He’s busy, I will get him to call you back” is the Answer you get whenever you ring and ask for the transport manager. More often than not I will have to phone again.
Oh and yes do what you can is always a favourite.
The best one for me is when they ring you asking you where you are, when you know they’ve got a tracking system because they have a 50 inch plasma in the office with all the vehicles on a map, you know where I am so why the ■■■■ are you asking
We sometimes get ‘you’re a big boy now, work something out yourself’ when we phone up with a delivery problem.
Best one for me is you’ve broken-down and ring the office and there say “do you still think you’ll get the drop done” not what’s wrong, you Ok.
kemaro:
"just see what you can do " this is the usual office response when I call up with a problem
Lol brilliant… I’ve also had the same thing word for word!
Close relation of ‘we’ll do our best’ when you ask for a day off or to get back at a certain day/time.
Leave it with me is the standard response in our office
Had something like this today. I’ve been delivering site supplies into new street station almost daily. The delivery point was changed today though and I couldn’t find it for love nor money, even the workers had no clue where I had to go.
Rang my office and got the ‘see what you can do’ then continued on to say ‘if you’re still struggling ring this number I’m gonna text you, only as a last resort though as he’s the site logistics manager and can’t be talking to you’
WTF, surely that’s part of the guys job! In the end I found it on my own so he didn’t need to talk to lowly peasant like me 
My boss once said to me:
‘If a Land Rover can get in there, so can you.’
I once rang the boss to inform him of a serious problem with the trailer I was pulling. His reply was “I don’t want to lose this load just because the trailer’s knackered.” 
“Leave it with me, I’ll call you back” then finally I ring them back later on to be told “Oh sorry, completey forgot”
If they ‘answer’ the phone, (ALWAYS rings for around 20-30 rings or rings off) they are usually very helpfull.
Funny thing is-a couple of weeks ago we had a memo stating ‘Customer Service’ & one of the points was to answer the phones when they ring 
I’ve stood in the office talking to one of the controllers & heard the phone ring & ring & ring etc whilst 3 other Traffic Controllers make themselves look busy (playing solitair or space invaders with the sound off 
)
…“Can you just nip…?”
…“Let it develop…” (That one normally relates to mechanical problems)
I fail to see what access or most other problems has got to do with the office?
If you can’t see the customer, Go and find him.
Why set off without the relevant contact details?
Don’t people check their map and think mmmmmmm, Maybe that’s just the office address?
Dosn’t anyone ring ahead with an arrival time? I know i do.
If the office want to know anything, Then i’m sure they’ll ring me.
They usually get a text “I’ll be tipped Tuesday pm, possibly early Wednesday, So pull your finger out”.
Phone rings: “you’re not going to like this, but …” on a Friday afternoon!
To be fair though, it’s very rare!
“It’s Friday they won’t take long to load you”. Yeah right…
“They will tip you straight away”
“You’ve got to go that way to come back”
“Just pop over to…”
OVLOV JAY:
Leave it with me is the standard response in our office
Ditto. Similar to “I’ll have a ring round and set what I can find out”.
One day going to Peterborough from Alfreton, about 10 miles from tipping, can you nip into Trafford Park on way back for 1 pallet? When queried, was asked by transport office, where Trafford Park was. When they found out it was in Manchester they said don’t worry then, they will get a driver who was in Lea Green to pickup instead.