Have been invited to interview for a Class 2 Driver and have received this
Interview Format:
The interview will be with:
Distribution Manager
Warehouse Manager
Your interview will include competency based questions around the following behavioural competencies:
Customer Focus, Communication, Creating Business Solutions,
Delivering Results, Teamwork, Organising Self,
Continuous Improvement, Building Relationships,
Developing People.
I am sure it was only a class 2 driving job that was advertised.
Has anybody else ever come across this kind of interview to drive a lorry?
Don’t even need to take driving Licences.
I suspect they’ll ask you to imagine various scenarios that might arise in the course of your working day, and how you might deal with them.
Just make sure that your responses are that you would be tactful and polite, but not let yourself get walked over.
If you can think of times in your past employment when you’ve been in potentially difficult situations with customers or colleagues and they are relevant to the situation you are being asked about then say
“Well, when I was working at Bloggs Haulage I noticed that…so I did…and suggested… the transport manager took note of what I’d said and after we’d done what I suggested and stopped using the tipper trucks to deliver the crystal glassware to John Lewis our instances of stock wastage through breakage were reduced by almost 100 per cent.”
When it comes to the ‘Developing people’ bit that might mean they are prepared to pay for your Driver CPC, so say you are very keen on training and learning new skills and knowledge. You can ‘demonstrate’ that if you have, for instance, already arranged and/or undertaken some of it yourself.
mastesallan:
Have been invited to interview for a Class 2 Driver and have received this
Interview Format:
The interview will be with:
Distribution Manager
Warehouse Manager
Your interview will include competency based questions around the following behavioural competencies:
Customer Focus, Communication, Creating Business Solutions,
Delivering Results, Teamwork, Organising Self,
Continuous Improvement, Building Relationships,
Developing People.
I am sure it was only a class 2 driving job that was advertised.
Has anybody else ever come across this kind of interview to drive a lorry?
Don’t even need to take driving Licences.
This is typical modern day management ■■■■■■■■■!
The modern manager who knows sod all about transport in the real working world but has sat on his arse in University dreaming about the perfect world for years. Most of transport is now unfortunately run by these misfits who don’t have a clue what we do, yet crap like this makes them feel important and needed.
justtickingover:
This is typical modern day management [zb]!
The modern manager who knows sod all about transport in the real working world but has sat on his arse in University dreaming about the perfect world for years. Most of transport is now unfortunately run by these misfits who don’t have a clue what we do, yet crap like this makes them feel important and needed.
Got a management muppet at ours, if he asks why a job takes so long one more time i will ‘blue sky his scenario’ with my boot.Seriously though just be polite and friendly and answer honestly. They are the ones who may make themselves sound stupid, it is after all a driving job.
axletramp:
And how does “teamwork” affect a driver when he’s by himself all day?
When he shares useful info with his colleagues about procedures, awkward delivery points etc. When he shows willingness to divert and cover a collection for another driver who is struggling that day.
I wouldn’t be surprised if the clerical HR bod has put the wrong generic interview format into your invitation. Does that sound like a good place to work?
justtickingover:
This is typical modern day management [zb]!
The modern manager who knows sod all about transport in the real working world but has sat on his arse in University dreaming about the perfect world for years. Most of transport is now unfortunately run by these misfits who don’t have a clue what we do, yet crap like this makes them feel important and needed.
Took the words right out of my mouth!
And mine , it will be ok if the wage matches the image they are trying to portray, but you can bet it will be the all fur coat and no knickers type of co.
axletramp:
And how does “teamwork” affect a driver when he’s by himself all day?
When he shares useful info with his colleagues about procedures, awkward delivery points etc. When he shows willingness to divert and cover a collection for another driver who is struggling that day.
haha haha haha haha haha haha haha haha haha haha haha! tickled me that lad you go to stobrats pal! team! There’s no I in team and as for TMs, ex forces bellends who’ve sat a cpc THINK they know what they’re doing! THEY LIKE THE SOUND OF THEIR VOICE!
Since most Class 2 work involves some measure of direct customer contact, if you actually cut the HR b/s speak out of that it makes reasonable sense.
Yes, it would be better if it wasn’t wrapped up in business-speak, but that’s how it is these days if you’re driving a lorry or even just sweeping the warehouse floor, been like that for years so get used to it.
Basically what they’re looking for is a driver who’s polite to customers, is capable of handling customer moans without going off on one, gets on with his workmates and works with them, and does the job properly. The two people who’ll be interviewing you depend on you, the driver, to deal with the job when you’re out on the road in order to avoid them having to answer to their bosses if you screw the job up; you are the company’s first line of contact with the customers who effectively pay everyone’s wages. So it’s vital that they get it right.
It’s what we ALL should be doing anyway if we’re going to call ourselves professional drivers.
Herongate:
The only questions I’ve ever been asked for a driving job…
1 - can you drive this?
2 - how many points have you got?
Yes & None, jobs your Drive, welcome to the firm
The way it should be, but I’m surprised if there are many trucking interviews like that outside waste and scaffolding in this day and age.
In the rose-tinted world of the past, yes, but if you consider that waste and scaffolding firms provide VOSA with a significant proportion of their business, it’s easy to see why interviews, like the vehicles we drive, are considerably more sophisticated nowadays.
Talking in management waffle language… that is absolutely meaningless. It wastes my time to make other people feel important.
Run it up the flagpole and see who salutes, moving forward, go after the low hanging fruit, singing from the same hymm sheet. Personal employee development.
Providing logistics distribution solutions for the dynamic requirements of the modern business, yadda yadda yadda, what?!
Just out with the facts please. Drive the truck, don’t rock the boat, wash, use a telephone. Solve problems to the best of your ability. You’ll be on the same wage now, until the day you die, relatively speaking. We might pay for your CPC if you’re lucky, as long as you agree to do it on a Saturday morning, drink the cheap coffee we provide and don’t complain.
There has never been a CV or “Covering letter” requirement for any driving job I’ve ever applied for, and long may that continue. It’s not rocket science.
Sidevalve:
Since most Class 2 work involves some measure of direct customer contact, if you actually cut the HR b/s speak out of that it makes reasonable sense.
Yes, it would be better if it wasn’t wrapped up in business-speak, but that’s how it is these days if you’re driving a lorry or even just sweeping the warehouse floor, been like that for years so get used to it.
Basically what they’re looking for is a driver who’s polite to customers, is capable of handling customer moans without going off on one, gets on with his workmates and works with them, and does the job properly. The two people who’ll be interviewing you depend on you, the driver, to deal with the job when you’re out on the road in order to avoid them having to answer to their bosses if you screw the job up; you are the company’s first line of contact with the customers who effectively pay everyone’s wages. So it’s vital that they get it right.
It’s what we ALL should be doing anyway if we’re going to call ourselves professional drivers.
So what’s the problem?
“if you actually cut the HR b/s speak out of that it makes reasonable sense.”
“Yes, it would be better if it wasn’t wrapped up in business-speak”
mastesallan:
“if you actually cut the HR b/s speak out of that it makes reasonable sense.”
“Yes, it would be better if it wasn’t wrapped up in business-speak”
You kind of answered your own question.
I suppose I did; but every ■■■■ job description’s written like that these days. Even if you earn a living flipping burgers at McD’s or cleaning the bogs in Asda you’re part of a “team”, and my point, as you well know, was that it’s no use whining on about the days when you just turned up and waved the brown book in the gaffer’s general direction, then climbed into the truck and drove off. Those days are gone mate, and for all that they had their good points there’s a lot of it I don’t miss either.
tickled me that lad 