Winseer:
Cancellations:
The T&C’s of these are between the client and the agency. If the agency are lickcocks for undercutting other firms to get the work (especially on an exlusive agency contract basis) then it makes sense that the client is going to abuse to the full extent their “contractual rights” which may well be “Cancellations OK with 10 minutes notice” and other such nonsense. It’s hardly likely that the bod going in for an agency shift lives across the road from the depot FFS! 
Then there’s the 0 hour, 5 hour, or 8 hour arrangement for turning up, having been cancelled with “officially recognised” too short notice.
Here’s a thought… If you have no mobile phone on your person when you go in for a shift, then you CAN’T be texted “Sorry bud, you’re cancellled” only for the text to get ■■■■■■■ in the network for long enough for you to actually make it to the depot… ‘No phone’ would impart some level of power eh?, especially if everyone concerned actually knows officially that you don’t carry one!

I wouldn’t put it past client firms refusing to re-employ any driver insisting upon being paid his hours for turning up after being cancelled though…
"Ok smartarse, here’s your 5 hours DHL guarantee you - but never darken our door again - with ANY agency that might put you in here!"
I reckon DIRFT is better than Crick myself, but I didn’t like the “stalagluft 17” look of the DHL run places - had a guantanamo bay look to them! (employees shuffling out the turnstiles, looking like their very souls had been crushed by the experience!)
The Royal Mail depot has some cracking good looking birds working there, mostly Lithuanian rather than Polish. I dunno what they are like to work for as agency client though, as I only ran into there.
Are Mothercare still opposite? Come to that (in the name of getting back on topic here!) - Where are the big Morrison depots other than Sittingbourne?
Mothercare are still opposite and I must confess it’s about the only DIRFT site I haven’t worked out of - similar Early Learning Centre opposite NFT(ish). Royal Mail isn’t a bad crack really as agency, but it’s all Manpower and though they are a reasonable agency to work for, they don’t like LTD’s and are not the best payers PAYE. Royal Mail is good, for those who don’t want regualr weekend work throughout the year, but from about November on are good payers, but will drop you like a a stone once January rears it’s ugly head (if you haven’t been a regular through the year!)
I’ve turned up at various sites (DHL included) where I’ve been cancelled by - DHL say - but not informed by the agency, the agency in question have admitted their mistake and begrudgingly paid the 6 or 8 hrs owed. DHL have not said owt, as it’s the agency that pays by defaultin such circumstances (assuming your valued to even a modicum extent!■■). It happened only last week at DHL/Tesco.
Re Supermarket artics going up 7.5 ton limits: those that have been either a Budgen’s or Co-op Driver at anytime (ok not strictly Supermarkets), will know this is part and parcel of the job, in many small Market Town or village locations (of course, it’s all by agreement with the locals/council etc). A fair few Tesco’s can be the same - Burton-upon-Trent store being a notable example, along with a myriad Metro stores.I did an assessment at Morrison’s Burton Latimer about 3 years ago and as soon as the chap assessing me learned I had done 3 years agency with Budgen’s, he said (and I quote!), “if you can do Budgen’s, you can certainly do this s.hit”…we just did one lap around the RDC and that was that!