damoq:
I just don’t understand how a company can let you sit there so long. At my place, its 15 minutes waiting then the phone calls begin. Normally the threats to pull the truck out has the desired effect, but if after a further 30 minutes waiting nothing has happened, we’re pulled out and on our merry way. Double bubble to us as our mob will charge again for redelivery.
damoq:
I just don’t understand how a company can let you sit there so long. At my place, its 15 minutes waiting then the phone calls begin. Normally the threats to pull the truck out has the desired effect, but if after a further 30 minutes waiting nothing has happened, we’re pulled out and on our merry way. Double bubble to us as our mob will charge again for redelivery.
I wonder if that’d work with tossco[emoji38]
We had problems with some the major RDCs, but we’ve managed to come to agreements with them.
Morrison’s Bellshill have agreed that as long as we are there between 7am and 8am, regardless of the booking time, we will be tipped right away. We even get to skip the queue.[emoji12] We are normally in and out of there in under 30mins.
Asda Grangemouth will let us in anytime regardless of the booking time.
Strangely, Tesco Livingston have never caused us any problems. Always been tipped right away as long as you arrive on your booking time.[emoji1]
Should add that its not full loads we are delivering. We are in a pallet network, so its normally just a hand full of pallets at a time.
nodding donkey:
Im in P&H Bristol tomorrow morning… oh joy.
Pulled into here at 09.10 this morning, just got on a bay now at 14.00! Exceptional.
I just don’t understand how a company can let you sit there so long. At my place, its 15 minutes waiting then the phone calls begin. Normally the threats to pull the truck out has the desired effect, but if after a further 30 minutes waiting nothing has happened, we’re pulled out and on our merry way. Double bubble to us as our mob will charge again for redelivery.
In the past, our mob would only deliver to a certain giant online retailers RDC if the customer was willing to pay for a dedicated truck. Needless to say they wouldn’t pay for the privilege so they now use other Hauliers who seem more than willing to let their trucks sit around all day at one delivery point, probably not making much money out of it.
its not the company its the driver loves scratching his hole doing ■■■■ all sitting on a chair,
nodding donkey:
We all hate rdc’s for obvious reasons, so I dreaded going into Farmers Foods in Bristol this morning. Arriving did not look promising, “park on bay and hand in keys”. Here we go I thought, sit on a crappy chair staring at a wall for an hour or so…
So imagine my surprise when I was greeted by a nice friendly lady with an English accent, who, after booking me in, directed me to the canteen. A clean, big canteen. Where breakfast was being served by cheerfull staff. A choice of greasy Full English, cereals, fruit. Clean toilets… free wifi…
let’s hope some [zb] is not going to [zb] it up by leaving the toilets in a mess…
I’m here and it’s as described above ^^ if only more were like this, just a shame there’s no telly to watch but hey ho, might just have to have a chocolate eclair now with my next cuppa !!
Our place will pull you out if you are waiting over two hours, they will charge the company a large fee for keeping us waiting and then a redelivery fee on top of that. An hour and a half at Great Bear in Oldham for 3 pallets of soap. What a joke.
PaulNowak:
‘…That farmfoods is probably one of the best places I’ve ever tipped at. Food is great too, and very cheap…’
I met a pleasant, helpful, communicative, keen and open-minded, young member of (he said) the owning family a couple of times on a store back-door drop 2/3 (4?) years back who was learning-the-ropes of good practice within that industry sector. He told me ‘…cheers, I’m leaving soon…’ to join the family and I wished him well
It may be coincidental, of course, but reading the OP I am most heartened that the ethos of respect is percolating throughout and (since we’re commenting on it) beyond that company which has made my good day even better
To the original op, its a pleisure to hear such a story, where a company allows drivers to partake in their canteen, i hope all drivers respect that, and thanks the staff for their hospitality.
I must say that some drivers usually abuse systems in place to help drivers while on their premises, and i have noticed on numerous occasions when crossing into europe via brittany ferries from newhaven to dieppe, where there is a special area for drivers called Routemasters the majority of drivers are from eastern europe, never or rarely buy a meal, but indulge in the free soft drinks, tea, coffee etc, they fill their flasks, sometimes 2 of them, pocket or place in bags, milk, sugar etc…so it wont be long before this abuse is noticed, and stopped.
Radar19:
Our place will pull you out if you are waiting over two hours, they will charge the company a large fee for keeping us waiting and then a redelivery fee on top of that.
That’s alright if your doing multi-drop and can work around the undelivered pallets, for everyone else it’s not that easy. You can pull out, but then your lumbered with the load & don’t have an empty trailer to do your next job with. They’ve got you by the ■■■■■■■■ and they know it.
Id like to put forward Sainsburys RDC at Emerson Green Bristol. First time I’ve been today and tipped under the canopy around the back. Fella on the forks was friendly, tipped me quick and when I asked if we were allowed to use the canteen he said, " Yeah sure drive, follow me and I’ll show you where it is as we’re going now"
When inside for a brekkie which was help yourself and got 3 bacon, 2 sausage, 2 hash browns, beens, tomato, mushrooms, black pudding, 2 eggs, 2 toast, slice of fried bread and a cappuccino all the the grand some of 4 quid
SteveBarnsleytrucker:
Id like to put forward Sainsburys RDC at Emerson Green Bristol. First time I’ve been today and tipped under the canopy around the back. Fella on the forks was friendly, tipped me quick and when I asked if we were allowed to use the canteen he said, " Yeah sure drive, follow me and I’ll show you where it is as we’re going now"
When inside for a brekkie which was help yourself and got 3 bacon, 2 sausage, 2 hash browns, beens, tomato, mushrooms, black pudding, 2 eggs, 2 toast, slice of fried bread and a cappuccino all the the grand some of 4 quid
Good lad Steve, I was just about to say it was good to see a proper Yorkshire lorry driver having a proper lorry drivers breakfast…then I realised you had a cappuccino, when you should have had a pint mug of tea with 4 sugars !!
Regards. John.
SteveBarnsleytrucker:
Id like to put forward Sainsburys RDC at Emerson Green Bristol. First time I’ve been today and tipped under the canopy around the back. Fella on the forks was friendly, tipped me quick and when I asked if we were allowed to use the canteen he said, " Yeah sure drive, follow me and I’ll show you where it is as we’re going now"
When inside for a brekkie which was help yourself and got 3 bacon, 2 sausage, 2 hash browns, beens, tomato, mushrooms, black pudding, 2 eggs, 2 toast, slice of fried bread and a cappuccino all the the grand some of 4 quid
Good lad Steve, I was just about to say it was good to see a proper Yorkshire lorry driver having a proper lorry drivers breakfast…then I realised you had a cappuccino, when you should have had a pint mug of tea with 4 sugars !!
Regards. John.
Simple reason to having a cappuccino John… Yorkshire Tea was not available, can’t sup tea if it ain’t yorkshire Tea tha nuz
SteveBarnsleytrucker:
Id like to put forward Sainsburys RDC at Emerson Green Bristol. First time I’ve been today and tipped under the canopy around the back. Fella on the forks was friendly, tipped me quick and when I asked if we were allowed to use the canteen he said, " Yeah sure drive, follow me and I’ll show you where it is as we’re going now"
When inside for a brekkie which was help yourself and got 3 bacon, 2 sausage, 2 hash browns, beens, tomato, mushrooms, black pudding, 2 eggs, 2 toast, slice of fried bread and a cappuccino all the the grand some of 4 quid
Good lad Steve, I was just about to say it was good to see a proper Yorkshire lorry driver having a proper lorry drivers breakfast…then I realised you had a cappuccino, when you should have had a pint mug of tea with 4 sugars !!
Regards. John.
Simple reason to having a cappuccino John… Yorkshire Tea was not available, can’t sup tea if it ain’t yorkshire Tea tha nuz
Aye, thaz reet theer lad, al let thee off
Regards. John.
Did a couple of drops around North Yorks last week. I was delivering timber, unfortunately one of my ratchet straps had loosened a tad resulting in a pack of timber coming off its skids. I was a little concerned. Tipped up at the merchants in Malton and explained/apologised to the customer.
" Don’t worry tha self lad. It 'll be reet." 2 minutes later, sideloader had it off and the chap was signing my paperwork.
eagerbeaver:
Did a couple of drops around North Yorks last week. I was delivering timber, unfortunately one of my ratchet straps had loosened a tad resulting in a pack of timber coming off its skids. I was a little concerned. Tipped up at the merchants in Malton and explained/apologised to the customer.
" Don’t worry tha self lad. It 'll be reet." 2 minutes later, sideloader had it off and the chap was signing my paperwork.
Love Yorkshiremen.
Did he say that whilst doffing his flat cap and having his faithful whippet stood by his side and a ferret on his shoulder whilst snorting up the remains of snuff (pit bacca) that was stuck under his nose and around his tache?