Hi,
I have just done an assessment for Royal Mail yesterday (through agency Manpower).
They kept me a total of 3 hours, 1 hour was taken by the assessor taking my details, checking my licence online, sorting out a truck for us, a very short induction to Royal Mail work and a multiple choice ‘test’ (easy I have to say)
when we went out the assessment was basically:
doing my vehicle checks
driving around the depot with no trailer for a very short time just to see how it is (it’s a big one)
coupling up a trailer (including my trailer checks)
doing a reverse onto a loading bay
going out on the road (so following assessors directions)
we stopped at another depot to see how it is (it has a tricky u-turn/reverse to it but assessor told me how to approach it)
more ‘on the road’
back to depot and another reverse onto a loading bay
uncoupling trailer
taking truck to a ■■■■■■■■■■■■
‘de-brief’ about how I’ve done (mainly all really good, just ‘one slip-up’ but he said this would not stop him from giving me ‘the job’)
This assessor was ‘really’ good, he told me he wanted me to relax, drive like I normally do, I asked him ‘will you mark me down if I cross my arms when I steer?’ he said ‘nah, don’t worry about that, drive like you normally do’
he was very good at how he talked and his choices of words and whatever he said he made it sound positive, even when he told me what I did wrong
I don’t know if all assessors are like that, but he was certainly aware that nerves play a role and he was good at making me ‘chill/relax’.
I really enjoyed the assessment I’d do one every day if they are all like that