Up to 175,000 digital tachograph cards issued to commercial vehicle drivers during an 18-month period are at risk of malfunction, the Driver and Vehicle Licensing Agency (DVLA) has confirmed.
The DVLA says the faulty cards - which when inserted display on the vehicle unit a series of error codes - were issued between 24 March 2007 and 31 August 2008. Cards issued outside of these dates are not affected.
A DVLA statement says: "We are urgently investigating the problem and will be contacting those drivers affected. In the meantime, drivers with a malfunctioning card can continue to drive until they are issued a replacement card.
“We have agreed with the Vehicle and Operator Services Agency (VOSA) that no action will be taken against drivers with one of these malfunctioning cards.”
Training company and digital tachograph maker Novadata has confirmed several drivers have reported seeing “error code 48”; “card error”; “card not valid” and “card expired” messages displayed when inserting what should be valid cards.
Novadata advises drivers to check the card in another vehicle or download device to ascertain if it is faulty and if so to contact the DVLA within seven days. Returned cards should be marked “code 48” on the envelope to enable quick processing, with replacement cards issued in 5-7 days.
Although the reason for the cards malfunctioning is not yet known, one driver, who preferred not to be named, contacted CM to say he’d spoken to drivers from many of the major truck operators who had been affected by the problem.
bald bloke:
They’re not going to get them all processed in 15 days are they.
A DVLA statement says: "We are urgently investigating the problem and will be contacting those drivers affected. In the meantime, drivers with a malfunctioning card can continue to drive until they are issued a replacement card.
“We have agreed with the Vehicle and Operator Services Agency (VOSA) that no action will be taken against drivers with one of these malfunctioning cards.”
I wonder if they’l still charge you 19 quid for the replacement card
Tossers.
m4rky:
Taken from Commercial Motor
“We have agreed with the Vehicle and Operator Services Agency (VOSA) that no action will be taken against drivers with one of these malfunctioning cards.”
well mines is one of them lol. only been getting the code 48 error in the last 2 weeks, but it isnt everytime i insert my card and i dont have a clue what error code 48 is lol.
well i dont need to bother about this as i have been driving a paper chart unit for 2 months now does my tree in
i looked at my card the other day and couldnt remember for the life of me what it was for
cliffton 27:
well i dont need to bother about this as i have been driving a paper chart unit for 2 months now does my tree in
i looked at my card the other day and couldnt remember for the life of me what it was for
No, but aren’t you going to look a prat when you do need to use it and it comes up with code 48?
I would advise everyone to stick their cards in a digital VU just to see if it is one of a bad batch, anyone’s VU will do, it doesn’t have to be your own company motor.
m4rky:
The DVLA says the faulty cards - which when inserted display on the vehicle unit a series of error codes - were issued between 24 March 2007 and 31 August 2008. Cards issued outside of these dates are not affected.
My card was issued in april 2007 and hasn`t gone faulty once.
cliffton 27:
well i dont need to bother about this as i have been driving a paper chart unit for 2 months now does my tree in
i looked at my card the other day and couldnt remember for the life of me what it was for
No, but aren’t you going to look a prat when you do need to use it and it comes up with code 48?
I would advise everyone to stick their cards in a digital VU just to see if it is one of a bad batch, anyone’s VU will do, it doesn’t have to be your own company motor.
Good advice that, and don’t forget the value of any advice is proportional to the number of posts folks, so this bit you can take it as read from Zeus Logistica himself!
Novadata advises drivers to check the card in another vehicle or download device to ascertain if it is faulty and if so to contact the DVLA within seven days. Returned cards should be marked “code 48” on the envelope to enable quick processing, with replacement cards issued in 5-7 days.
Although the reason for the cards malfunctioning is not yet known, one driver, who preferred not to be named, contacted CM to say he’d spoken to drivers from many of the major truck operators who had been affected by the problem.