Trying to download tacho head, when ever I insert the company card it just comes up with ’ wrong card’ and spits it out. Any t.m’s out there tell me where am going wrong?
I’ve never had dealings with a company card, but a little voice at the back of my mind is telling me that it should be inserted in slot 2, have you tried that?
I have lots of little voices btw and they invariably give me shocking advice so I may be mistaken l
the maoster:
I’ve never had dealings with a company card, but a little voice at the back of my mind is telling me that it should be inserted in slot 2, have you tried that?I have lots of little voices btw and they invariably give me shocking advice so I may be mistaken l
Slot 2 is only ever used on very special occasions. Ooh er!!
The company card goes in slot 1 as normal for downloading and locking vehicles in and out etc.
To the OP I would guess it’s either a card fault or vehicle tacho fault. How many vehicles and does it happen in every one of more than one?
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Largeperm:
Trying to download tacho head, when ever I insert the company card it just comes up with ’ wrong card’ and spits it out. Any t.m’s out there tell me where am going wrong?
maybe the company card has expired
the maoster:
I’ve never had dealings with a company card, but a little voice at the back of my mind is telling me that it should be inserted in slot 2, have you tried that?I have lots of little voices btw and they invariably give me shocking advice so I may be mistaken l
It’s a new company card and there is only the 1 vehicle. Its a brand new company card so I’m thinking it’s that that’s the issue maybe sens bk to dvla
Can’t remember off hand but does the new card have a valid from date? Not seen a company card for some time.
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Do you have access to check the company card in another vehicle somewhere at all? In the company card info it says it must be checked to see if it is the card at fault or the VU first before sending it back to DVSA.
Also double checking it does have a valid from date on the company card so I assume it is now the valid card and the old card has expired?
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IIRC you can use slot 2 if your card is in slot 1 (which it should be as IMO downloading your truck counts as work, unless you drew the short straw and are downloading the entire fleet!) and it should also download your card.
I just put it in slot 2 and download my card then the truck
If it’s a new card, they sometimes have a fine piece of film covering the chip to protect it until its ready for use.
I’m having same problems with my driver card sent it back to Swansea and the new one came back with the same fault so i returned that only for them to send out another faulty card after speaking to someone at DVLA i was told that there maybe a faulty batch of new cards i will update when i get another replacement
Finally got another new card and this one works but it took 3 cards before any success so there must be a faulty batch hopefully they’ve got it sorted.