tommymini:
Thanks for all the replies. I called Peter smythe on Monday and someone was ringing me back… Still waiting…
Take your business else where if they can’t be bothered to phone back 
blue estate:
tommymini:
Thanks for all the replies. I called Peter smythe on Monday and someone was ringing me back… Still waiting…
Very harsh ! Sometimes a return phone call get missed, it happens.
OP - Be proactive, ring back and explain you’ve already rung and was waiting for a call back and £ to a penny you’ll get a sincere apology and the information you need.
For the sake of one missed return call I wouldn’t discount ANY business especially one that’s been well remarked on here. I’d be putting it down to them been busy.
I have looked into this and discovered what has happened. The enquiry isn’t straightforward - which is why it’s posted on here to start with. The call was taken by a member of the team who suggested that someone with a very thorough knowledge of licensing should make a return call. The first person passed this to another member of the team as a request for a call back. That person then went sick so the message didn’t get to the relevant person.
I knew that it would be an interesting scenario as this doesn’t happen at our centre.
Maybe if the original poster would like to contact me directly via pm I can put an attractive package together.
Pete 
dcgpx:
blue estate:
tommymini:
Thanks for all the replies. I called Peter smythe on Monday and someone was ringing me back… Still waiting…
Very harsh ! Sometimes a return phone call get missed, it happens.
OP - Be proactive, ring back and explain you’ve already rung and was waiting for a call back and £ to a penny you’ll get a sincere apology and the information you need.
For the sake of one missed return call I wouldn’t discount ANY business especially one that’s been well remarked on here. I’d be putting it down to them been busy.
I agree that is a harsh statement, i will call them back because as has been said, we all miss things…
I have heard nothing but good reports from the company
Peter Smythe:
I have looked into this and discovered what has happened. The enquiry isn’t straightforward - which is why it’s posted on here to start with. The call was taken by a member of the team who suggested that someone with a very thorough knowledge of licensing should make a return call. The first person passed this to another member of the team as a request for a call back. That person then went sick so the message didn’t get to the relevant person.I knew that it would be an interesting scenario as this doesn’t happen at our centre.
Maybe if the original poster would like to contact me directly via pm I can put an attractive package together.
Pete
Pete,
Never once did i think any less. I work in a busy environment and these things happen.
I haven’t replied due to being busy, but have no fear you will be the ones i will be calling!!!
Tom
Great guys and place!! Went in today for a chat and can happily say I’m booking for the starter pack etc today!!!
Thanks guys
Pleased you liked what you saw. Have you noticed this? viewtopic.php?f=5&t=132431
Pete