What are your experiences? We tend to get the usually pointless chore of carrying flour bags upstairs, only for the baker to bring them back down when using them. I liken it to you putting your shopping in your bedroom.
We get the odd customer who expects us to rotate their old stock, which I think is taking the ■■■■. If ASDA turn up with your shopping, do they take all the old stale stuff out there of your fridge first? Do they ■■■■. Had an instruction when driving tippers, “please spread as you tip, no deeper than 100mm.” Tipped it in one ■■■■ off great pile, however if they’d just asked “spread if possible please” I would’ve done a tidy job.
Muckaway:
What are your experiences? We tend to get the usually pointless chore of carrying flour bags upstairs, only for the baker to bring them back down when using them. I liken it to you putting your shopping in your bedroom.
We get the odd customer who expects us to rotate their old stock, which I think is taking the ■■■■. If ASDA turn up with your shopping, do they take all the old stale stuff out there of your fridge first? Do they [zb]. Had an instruction when driving tippers, “please spread as you tip, no deeper than 100mm.” Tipped it in one [zb] off great pile, however if they’d just asked “spread if possible please” I would’ve done a tidy job.
You are a very un-co-operative ■■■■ Nathan,but I like your attitude ! How would a decent “drink” at each drop help 
Cheers Dennis.
I had an irate customer when I ended up on his driveway going on about how it says private road at the end despite it being the right place, he wanted me round the back of the premesis 
. No doubt he doesn’t start shouting at the postie each morning.
DJC:
he wanted me round the back
Now that is ■■■■■■■ unreasonable, the queer ■■■■■
Dennis, decent drink and a sarnie always gets good customer service. There’s a smashing old boy in Bristol (Brizzles) who before you’ve even opened the curtain, he’s outside asking us “are you gentlemen drinking?” He gets nicely stacked bags, all in separate piles in respect of the type of flour, split bags are stood separate or marked “split”.
Working for a haulage contractor, who had a contract for discount stores, doing night shift store deliveries, was running really late and was tipping when the store staff came in. The manager was speaking to me like a piece of ■■■-■■■, he wanted all his cages of drinks here, all the cages of cat litter there ect, I told him “The cages come off the trailer and the come in the stock room, they get placed neatly in the stock room, I don’t have time to sort out the stock for you”… he went off on one. Got back to the yard and told my boss he said “Just put the cages in the stock room neatly… Whats next?.. They will be wanting us to stack the [zb] shelves for them!!!”
Doing palletforce deliveries, we often got pallets of bricks for private houses. All you have to unload is a pallet truck and a tail lift. Householder say - “Put em round the back drive.”
You look round and see that the front drive is gravel. “Sorry mate - this is as far as they go.”
“I told them when I placed the order that they had to go round the back.”
“Got them off the internet?”
“Yes - Why?”
“Well - one reason they are cheap, is because they don’t come with a specialist truck with a crane that will lift them over your house. - sign here please.”
Recently on a Friday got stung for a seven dropper,hand ball,moffatt,■■■■ holes,etc.
Was going to be a late un.
Last drop,immediately disliked the attitude of the foreman of the job,no please or manners,etc,no problem…
Had 14 crates of plants/shrubs to get off moffatt,plus root ball trees.
Wasn’t happy with his demands of can you put here/there,every - [zb] where…no polite could you please? A good 50 yards from where I pulled up.
Anyway,got the last two crates off double stacked and halfway down the track of the caravan park on site,top pallet cardboard wrapped collapsed,at least 200ish potted shrubs all over the floor,just thought ■■■■■■■ typical.
Anyway chap come over moaning,mountain out of a molehill job,he did say "don’t worry,we’ll sort it,"sounded bit patronising,usually me always going the extra mile to help like a soft touch I am,thought too right in this instance no way was I even going to offer,due to his lack of manners and in his unreasonable demands?!
Should have dropped the crates immediately off the trailer,let them sort it from there!
I never usually minded spreading material for customer’s, it was when they wanted it spreading two inches off of the ground so that they could get a shovel under it that annoyed me…
Pete.
We’re quite lucky in that respect. The customer is given a set time that we depart at to connect and are usually spot on.
Years ago used to work for a supermarket chain on nights, their stores where unmanned at nights and very little lighting in the warehouse, you tipped a full load of cages and reloaded empty cages for return normally off a tail lift, one store manager in particular hated lorry drivers and would do everything he could to make things hard for you, like leaving the empty cages as far away from where you were tipping so you had to push them a long way. On one occasion I couldn’t get to the empties so I left them as you do. When I came into work the following night I was called into the TM’s office and told he had a complaint from the store manager saying I was always leaving the empties I told him the reason they where left, but he knew this manager was a [zb] and understood but under the store managers telex instructions I was to clear every cage from the warehouse that night. Well there where two loads going in that night 39 cages off each trailer empties back on, yes we cleared his cages, every last one we could find in the warehouse including emptying the loaded cages hard graft but well worth it, we left him nothing not even a broken one. The next night going into work fully expecting one big bollocking, but not a word said but our TM had one hell of a smirk on his face when he see me, funny never had problems with that store manager again, as I say play them by their own rules, which according to his telex was to clear all cages nothing said about just the empties, he who laughs last laughs longest.
Ossie
OssieD:
Years ago used to work for a supermarket chain on nights, their stores where unmanned at nights and very little lighting in the warehouse, you tipped a full load of cages and reloaded empty cages for return normally off a tail lift, one store manager in particular hated lorry drivers and would do everything he could to make things hard for you, like leaving the empty cages as far away from where you were tipping so you had to push them a long way. On one occasion I couldn’t get to the empties so I left them as you do. When I came into work the following night I was called into the TM’s office and told he had a complaint from the store manager saying I was always leaving the empties I told him the reason they where left, but he knew this manager was a [zb] and understood but under the store managers telex instructions I was to clear every cage from the warehouse that night. Well there where two loads going in that night 39 cages off each trailer empties back on, yes we cleared his cages, every last one we could find in the warehouse including emptying the loaded cages hard graft but well worth it, we left him nothing not even a broken one. The next night going into work fully expecting one big bollocking, but not a word said but our TM had one hell of a smirk on his face when he see me, funny never had problems with that store manager again, as I say play them by their own rules, which according to his telex was to clear all cages nothing said about just the empties, he who laughs last laughs longest.Ossie
Cracking job
OssieD:
Years ago used to work for a supermarket chain on nights, their stores where unmanned at nights and very little lighting in the warehouse, you tipped a full load of cages and reloaded empty cages for return normally off a tail lift, one store manager in particular hated lorry drivers and would do everything he could to make things hard for you, like leaving the empty cages as far away from where you were tipping so you had to push them a long way. On one occasion I couldn’t get to the empties so I left them as you do. When I came into work the following night I was called into the TM’s office and told he had a complaint from the store manager saying I was always leaving the empties I told him the reason they where left, but he knew this manager was a [zb] and understood but under the store managers telex instructions I was to clear every cage from the warehouse that night. Well there where two loads going in that night 39 cages off each trailer empties back on, yes we cleared his cages, every last one we could find in the warehouse including emptying the loaded cages hard graft but well worth it, we left him nothing not even a broken one. The next night going into work fully expecting one big bollocking, but not a word said but our TM had one hell of a smirk on his face when he see me, funny never had problems with that store manager again, as I say play them by their own rules, which according to his telex was to clear all cages nothing said about just the empties, he who laughs last laughs longest.Ossie
Aboslutely brilliant! Well worth the effort and legwork when you can stitch them up that good and proper. Good work! 
In my former life I used to drive an 18t tipper/brick grab for a builders merchants. So regularly used to take shingle to “top up” customers driveways.
I remember going to one particular job at a very big house with a long “in and out” D shaped driveway. There were two laying teams starting at the main house going in two different directions. I serviced one team and another driver serviced the other team. It was 4 loads for each team.
When I showed up with the first load, the team leader asked me to tip/drive to spread it out and help them out. I replied, that wasn’t the quickest or easier way of doing it. I said trust me I have been doing it a while and I have also done your job too way way back. I left him with 10 approximately 1/2m cubed piles of shingle going out. Meaning that all the laying guys had to do, was stand in the middle of a pile and rake it out, then move to the next one. No shovelling, no borrowing, easy as could be. I came back and repeated 3 more times.
The other laying team on the other side were tip/driving, which mostly leaves a very thick layer over a short distance, as shingle comes out very quickly. Our side was done by lunch, theirs took a full day with a lot of back breaking effort.
I came into work the next day and the guy running the team I was delivering to, had brought me in a slab of beers. It was nice to be listened to, and then appreciated too.
Muckaway:
What are your experiences? We tend to get the usually pointless chore of carrying flour bags upstairs, only for the baker to bring them back down when using them. I liken it to you putting your shopping in your bedroom.
We get the odd customer who expects us to rotate their old stock, which I think is taking the ■■■■. If ASDA turn up with your shopping, do they take all the old stale stuff out there of your fridge first? Do they [zb]. Had an instruction when driving tippers, “please spread as you tip, no deeper than 100mm.” Tipped it in one [zb] off great pile, however if they’d just asked “spread if possible please” I would’ve done a tidy job.
Like you, I do the odd week here and there on the flour handballing bags into some tight spots, squeezing past shop customers, wriggling past mixers and equipment, down corridors and back of narrow shop counters, down back ally’s and stacking it under stairs. If the customer has left a gap in the stock then Ill try to put the new stock there, but if there isnt space it goes on top of the old stock. The regular ■■■■ take is when a customer wants the bags stacking 20+ high, but trying to handball 1-7 tonnes and stacking them that high is a PITA.
The only concession the office give us is a drivers mate, but I only get a drivers mate if any one drop is over 3 tonnes. If all the drops are under 3 tonnes, and that can be 4-7 drops on the run then I`m on my own, and at 65 bags to a tonne, handballing (upstairs or down) can take some time
Hiya…took a load of 10,000 bricks to near Southport many years ago, i pulled up outside this big house
(with a orchard)i said to the lady(who seemed an old dragon when i was 22 would look tasty now i’am 60+)
i have a load of bricks for this address. yes she said i’ll get the wheel barrow you can put them near the trees,
where are the workmen i said. she said we haven’t started to employ any workers yet.I did ring in but as the bricks
were specials it was a case of can you do it yourself we’ll pay for your trouble…at this point is where i reversed
straight through the fence into the trees leaving the drive wheel on the pavement so i could drive off.
then come 7 hours of stacking bricks off. two high stacks each side of the trailer 3 bricks wide. H&S would go mad
if you stacked bricks like that nowadays…Tough H&S…i don’t remember her even making a brew for me.
John
I suppose my 1st thoughts were correct
Rubber gloves and " Could you possibly pick up that bar of soap " 
Delivered some supposedly posh tables to a restaurant in York from a place in knutsford. Had an ‘engineer’ (table engineer? don’t know why he called himself an engineer) with me to construct the tables when we got there.
Anyway we arrived and me being a helpful chap I asked the engineer would he like a hand. Thus ensued 4 hours of moaning and ■■■■■■■■ from the customer about how ■■■■ the tables were and could we move the marble tables up to the third floor. I was pretty much at the point of telling her no but thought just get it done and get gone.
This engineer and I were constructing glass and cast iron tables in between diners on a very busy night with the customer shouting and screaming about how ■■■■ they were. I have to admit for 6k the 12 tables were utter junk. That was my first job driving and I learnt alot from that one and feel like I my good nature was taken advantage of.
Peirre, who did you deliver flour for? We have a 5t limit (total, not one job) per run then we get a mate. This is open to adjustments as some handball jobs need two people. One in Swansea (Reids, Oxford Street) specifies two as one man throws the bags through a door set into the loft from the truck bed and the second man stacks. Personally I think you should have a second man if there are 1t pallets to move, and deliveries should be left at the doorstep or the customer provide assistance.
I been to many building construction sites with small loads with hiab vehicle where it’s been a flat load as in customer to unload as flat bed rate charged not hiab un load and the first words from the site manager have been loud and ill mannered about seeing my certs/cpcs card ,I’ve said wake me up when you’ve unloaded it .