Test failed advice

Hi all my brother has just failed his test(class 2) on his reverse.

The examiner signalled him to start, so As he pulled forward to the cones the examiner started to move the cones about. Then as he was doing his reverse he was watching his front wheel along the line and the pole in his mirror. At this point a artic started beeping it’s horn which made my bro jump a bit. Causing him to just touch the line. The examiner walked over to him to him to park up, he then climbed in the cab and said you’ve failed that’s a serious, he then said do you want to bother going for a drive or not. What the hell is that about? I didn’t think they were allowed to tell you until recently end if you had passed or not. Why was he told to park up without being able to finish his reverse? And why the hell would a artic be blasting a air horn in a small area when some people are under test conditions. He said the examiner had really bad attitude about him and from the start was talking to him like ■■■■.

Thank you

If it is exactly as written, there is cause for complaint. It’s not a fail to touch the line; it’s a fail when the tyre crosses the line - big difference.

No-one has any control over anyone blasting a horn, though that’s obviously unfortunate.

The examiner would not normally announce that it’s a fail at that point.

There’s probably a bit more to this than meets the eye.

Pete :laughing: :laughing:

Which test centre was this at?

Well, I’m not an LGV instructor or examiner as Peter and Rog… But I was a motorcycle instructor…

In my experience, some people when they fail at anything need someone to blame. I doubt very much that it happened as described, because if it did, I agree there is definite cause for complaint.

But in a fair old number of years motorcycle instructing, I’ve never heard of an examiner acting in the manner described here.

Truckulent:
I’ve never heard of an examiner acting in the manner described here.

As an EX LGV instructor I did hear of similar things but none were ever confirmed

Thank you Pete, if a complaint goes in what would happen then

ROG:

Truckulent:
I’ve never heard of an examiner acting in the manner described here.

As an EX LGV instructor I did hear of similar things but none were ever confirmed

Ah, I guess that’s what I really meant. I heard allsorts of tales, but not one that I attached any real credence to. I particularly liked the 'I failed because he/she has already passed their weekly quota of candidates… :laughing:

noney82:
Thank you Pete, if a complaint goes in what would happen then

After all the huffing and puffing, almost certainly absolutely nothing. It is his word against the examiner’s, and I think it highly unlikely they will take his above the examiner, unless he has some very hard evidence that the test has not been carried out using the correct procedures etc.

I would just avoid the time wasting and re apply and get it passed this time!

Thank you all for your replies. It was at Bredbury test centre in Stockport. I hear what your all saying and I too wasn’t there to see it so hard to say. I don’t get it as he’s been out driving with me for past 4 weeks because my gaffer put him on our insurance and he was spot on with his reversing when I let him have a drive between jobs. Gaffer has even got him job at our place waiting for him.

noney82:
Thank you all for your replies. It was at Bredbury test centre in Stockport. I hear what your all saying and I too wasn’t there to see it so hard to say. I don’t get it as he’s been out driving with me for past 4 weeks because my gaffer put him on our insurance and he was spot on with his reversing into sites. Gaffer has even got him job at our place waiting for him.

I didn’t think you could drive an HGV for hire or reward whilst learning?!
If he was delivering goods whilst learning I’m pretty sure he was breaking the law as he is generating money for the company by driving a HGV before he has a licence to.

ckm1981:
I didn’t think you could drive an HGV for hire or reward whilst learning?!

You might have a good point nowadays

Before the driver cpc came in many did this quite legally

Now that commercial LGV driving requires the driver to have a current valid DQC I cannot see how a newbie can do it legally

Mods 2 and 4 can be passed before mods 1 and 3 but the DQC would not be activated and sent until all 4 mods are passed

I have called Cath at DVSA legal standards dept at Nottingham and she is going to Email me with a copy of the reply she send to another who had the very same query
When I receive that email either later today or tomorrow morning I will C&P it on here - I have her permission to do so

There would not be a problem with a pre 1997 LGV C1 doing C or a C doing C+E where they were commercially driving under L plates for a company with a LGV driver next to them as supervisor (subject to the usual supervisor rules) because they can get a DQC before doing so

Got the Email …

Pearson, Kathleen Kathleen.Pearson@dsa.gsi.gov.uk

Dear Roger,

Thanks for your call.

The Driver CPC rules are intended to apply to drivers engaged in road transport on roads open to the public. Regulations do not prevent learner lorry drivers driving a laden vehicle, providing they are supervised by a qualified driver. Similarly, there is an exemption in the driver CPC regulations for drivers preparing for a driving licence acquisition test or Driver CPC test. But, I don’t think it was envisaged that learner drivers would be engaged in the commercial delivery of goods — something that is clearly intended to be covered by DCPC - during their initial licence acquisition training. It is therefore questionable as to whether the exemption for the learner driver should apply. It is possible for trainee drivers to take modules 2 and 4 (the DCPC Initial Qualification modules of the overall test) before they take modules 1 and 3 (the licence acquisition modules). They will, of course, need to complete all four modules if they are to be employed with a company.

Ultimately, it is down to a court to make a decision on how the rules about Driver CPC are interpreted.

Companies may wish to take a view in terms of their corporate responsibility and insurance liability in how much is required of unqualified drivers.

Regards
Kath Pearson | Policy Advisor
Driver and Vehicle Standards Agency | the Axis Building, 112 Upper Parliament Street, Nottingham, NG1 6LP

Phone: 0115 936 6094

I HAVE STARTED A NEW THREAD ON THIS ISSUE CALLED - COMMERCIAL LEARNER DRIVING - so as not to derail this one too much

The complaint would be investigated. It would help if the trainer has a solid relationship with the examiner’s manager. My experience has been positive on the few occasions when there has been a complaint backed up by my evidence. In 40 years of training, I believe I’ve dealt with 5 complaints against examiners. I cant calculate how many thousands of tests I’ve been involved in, but it’s a tiny, tiny percentage that are not run correctly. BTW, 3 complaints were against 1 examiner in 1 day. He no longer works for DSA.

The best outcome is a retest FOC.

Pete :laughing: :laughing:

He has a retest booked for Wednesday. Not sure if he’s going to challenge it or not, but I thank you all for your input. I best make a slight edit on above post opps

Make the complaint after next Wednesday then not before lol

ckm1981:
Make the complaint after next Wednesday then not before lol

Haha, iv told him if he has same examiner to ask for a different one

noney82:
… iv told him if he has same examiner to ask for a different one

Not allowed - the examiners get told which test they must take to try and prevent fraudulent passes

ROG:

noney82:
… iv told him if he has same examiner to ask for a different one

Not allowed - the examiners get told which test they must take to try and prevent fraudulent passes

Oh no bugger. Why do some have real attitude about them

noney82:
Thank you all for your replies. It was at Bredbury test centre in Stockport. I hear what your all saying and I too wasn’t there to see it so hard to say. I don’t get it as he’s been out driving with me for past 4 weeks because my gaffer put him on our insurance and he was spot on with his reversing when I let him have a drive between jobs. Gaffer has even got him job at our place waiting for him.

I think the test centre is the same place as the pretty busy MOT centre ( its been years since ive been so forgive me if im wrong )

If that’s the case its pretty common for horns to be going off all the time.

There have been trainers on this thread with experience of complaining about an examiner. Here is my opinion based on 33 years experience.

I have witnessed trainers encouraging candidates to complain. I have also accompanied candidates on test where the examiner has made awful errors. I have seen occasions where the DSA has supported the complaint with a free retest. What generally happens is that the examiner is subjected to an investigation. The retest usually takes place with a senior examiner present.

All goodwill between the examiner and trainer is lost. That goodwill can take months/years to build. That goodwill is absolutely vital for future candidates who need assurance of a fair and friendly experience on test.

Please trust me. There is zero to be gained by complaining about a test. The trainer can have a quiet word privately with the examiner afterwards.

I hope I have made my point.

Couple months ago I have witnessed the most painful C+E fail which I though was totally unfair but apparently totally legal. The candidate managed to reverse perfectly well, went on his 50 minutes drive and scored 3 minus… Amazing. He was asked by the examiner to drive forward on the DVSA testing centre and to stop the trailer ( draw bar) on the forecourt only hump. A hump which is significant and known by everyone, I guess caused by water infiltration or canalisation. Basically you wouldn’t want to uncouple on that spot. When he came out of the cab, he realised that he could be causing trouble and asked the examiner if he could drive forward to avoid it. He was denied his request and told to uncoupled where it was. He did uncoupled but was unable to re attach the trailer due the difference in high. Even the back leg was unable to help. He was failed ! He took the weight of 5 guys and some jigging around to reconnect. He was discouraged from complaining. What’s the moral of this story?