Tescos - Wearing the shirt

[tmcassett]

Winseer you really should check your facts before posting drivel as usual.

I worked in my local Tesco for 11 years, the last 5 of which I was on the vans doing the home shopping deliveries so I think I’m pretty qualified to answer this and know how it works.

You aren’t charged for things you dont receive. You do your online bit at home and that will come to a total. Then it gets picked in store and when that is completed payment gets processed so if theres £10 worth of stuff missing you will get charged £10 less than what your original online bit was.

As robroy says if a customer is charged for something, say a substitute and they don’t want it they hand it back to the driver and they reject it on the hand held scanner - this triggers a refund that is processed straight away. Pretty simple really!

[winseer]

tmcassett:
Winseer you really should check your facts before posting drivel as usual.

I worked in my local Tesco for 11 years, the last 5 of which I was on the vans doing the home shopping deliveries so I think I’m pretty qualified to answer this and know how it works.

You aren’t charged for things you dont receive. You do your online bit at home and that will come to a total. Then it gets picked in store and when that is completed payment gets processed so if theres £10 worth of stuff missing you will get charged £10 less than what your original online bit was.

As robroy says if a customer is charged for something, say a substitute and they don’t want it they hand it back to the driver and they reject it on the hand held scanner - this triggers a refund that is processed straight away. Pretty simple really!

Here’s how the problems I’ve been experiencing come about:

I order say, £90 worth of stuff which includes a lot of stuff in cans. Let’s say Diet Coke, KiteKat, and Heinz tins of stuff that makes up around half that order.
I book it online, and the £90 is blocked off my account straight away. It’s my last £90 as well, so I do not have the cashflow to order from somewhere else on top.
The order arrives, but it contains full-fat Coca Cola as a substitute for Diet Coke. It contains Jelly catfood instead of the Gravy Kitekat I ordered. It contains Cross & Blackwell beans instead of the Heinz ones I ordered.

At this point, one of two things can happen at the moment of delivery:
Either the delivery driver plays “knock down ginger” with the order, leaving it all on my doorstep, not giving me time to check it all before I get the hand-held thrust at me to diddle…
OR the “substitutes” are buried so far down that I cannot quickly ascertain that my order is met to the letter, so I cut the corner, only to find that it is a bodged-fill after the guy has walked away… I’m pressed to let the guy get on, which seems a bit stupid if these van drivers are being paid by the hour, but I guess the full timer ones are not…

From my point of view, some firms will give you free delivery on orders above a certain level, whilst others charge a flat fee, which means you don’t want to be ordering bits and pieces that can be quickly checked upon delivery.

The CULTURE of this home delivery thing then - is what leads to the problems in my case, because I don’t have the cashflow to “do it again” if it ■■■■■ up, OR of course wait days for my refund if the order is entirely missing, and when I’ve sent goods back - the original amount still goes out of my account straight away via “blocking”, and I end up waiting days for the replacement of missing stuff.
In short, “I don’t get what I paid for, when I wanted it”. Other delivery outfits meanwhile, promise 100% order fulfilment or some kind of “compensatory” measure takes place BUT the delivery slots are about a fortnight down the line - if you’re lucky!

I cannot believe I’m the only person in the country that is experiencing these difficulties, but there again I understand the vast majority of you lot out there are still on 100% of their former pay, or are even furloghed on paid 80% gardening leave AND are now moonlighting on-top “because you can”. No criticism there, - I’d be doing that myself, had I found myself in your situations, which of course I intended back in march.

I appreciate that there is a huge “I’m alright Jack” that leads to the constant criticisms of the sort of moans and groans I post about, but this is supposed to be a discussion forum about driving-related manners, of which “Delivery Driving” has to be a major part.

If you live your entire life “no problems, everything goes right for me, ongoingly” - then bully for you, I don’t hold anything against you for having the charmed existance you’ve had - but FFS please stop the proberbal rotten tomatoes at me because I happen to be talking about something that doesn’t affect you.

I’m wanting to know how other people having similar issues to myself - are dealing with it right now, along with perhaps my own part-solutions maybe being of some help to others that read my post for a few “life hacks” they might glean from them at the same time.

[robroy]

Simple remedy Winseer if supermarket home deliveries are causing you SO much grief with your jelly laden ■■■■ cat feed.

Wait for it…

Here it comes…

GO TO THE ■■■■ SHOP YOURSELF.

Jeez H Christ…is it JUST me or what??

[tmcassett]

This is surely a wind up now?

[wheelsofcardiff]

Surely its easier to walk in and get all the stuff. You cant be buying a tonne of cat food. My food shopping i prefer to see what i am getting call me old fashioned. Even shoes i still buy in shops online ones have come in smaller sizes.

[robroy]

tmcassett:
This is surely a wind up now?

Nah he’s deadly serious mate.

The last post had it all, …looking for negatives, overthinking simple things, mountains out of mole hills, playing the victim, sour grape jealousy, all garnished with waffle… Winseer is a psychologist’s ■■■■■■■■■.

[manicpb]

Can we slow down a bit I’ve got a bit lost in all this…so are you currently feeding the cats the jelly food or the gravy food?

[the_nodding_donkey]

But what about the socks?

[franglais]

manicpb:
Can we slow down a bit I’ve got a bit lost in all this…so are you currently feeding the cats the jelly food or the gravy food?

He is missing the obvious solution here, isn’t he?
Chill the gravy food and it’ll turn to jelly.
Warm the jelly so it melts.

[winseer]

robroy:
Simple remedy Winseer if supermarket home deliveries are causing you SO much grief with your jelly laden [zb] cat feed.

Wait for it…

Here it comes…

GO TO THE [zb] SHOP YOURSELF.

Jeez H Christ…is it JUST me or what??

You clearly missed my earlier thread about “refusing to wear a mask and be a sheep” didn’t you.

There’s been a lot of critic from the likes of people on hear, considering that no one actually reads my posts, as I’m always being told…

[ets]

Winseer:
The entire object of the excercise here is to get me out of having to go to any supermarket for a prolonged period wearing a mask, so I want to do as much by home delivery as possible, for as cheap as possible at the same time. Special offers are more scarce on the supermarket shop floor these days as well, so there’s even less motivation to actually GO there.
The Queues meanwhile, have all but petered out, making me wonder if there are a lot of other people sick to death of the way Supermarkets in particular are playing this lockdown.

Can relate. On my 2nd week of refusing to go to supermarkets or use their useless home delivery because 1) they’re never on time, either too early or too late; 2) accuracy of order and missing items 3) they’ll pick the items that are about to expire in a day or 2

So 2 weeks of cantine food, pizza, McDonalds etc. Only missing canned soft drinks and water but I can live without those and drink tap water instead. F them, seriously with their overpriced crap that’s getting more expensive each week and their one way systems and masks and everyone queue in the middle of the store etc bs…Same goes for every other store actually; why buy clothes from a store if you’re not allowed to try on?? What’s the difference buying online?

[robroy]

Winseer:

robroy:
Simple remedy Winseer if supermarket home deliveries are causing you SO much grief with your jelly laden [zb] cat feed.

Wait for it…

Here it comes…

Yy

GO TO THE [zb] SHOP YOURSELF.

Jeez H Christ…is it JUST me or what??

You clearly missed my earlier thread about “refusing to wear a mask and be a sheep” didn’t you.

There’s been a lot of critic from the likes of people on hear, considering that no one actually reads my posts, as I’m always being told…

So if you ain’t prepared to go for either alternative, ie…go shopping or get it delivered,.what is the point of your constant belly aching exactly?
A simple mundane choice to anybody else, but a major life changing drama to yourself.
Have you had your blood pressure checked lately mate?..this is not normal behaviour to most people.
You ought to take things in your stride more, and not just look for things to stress you out for the sake of it.
Take up bowls… I’m told it’s relaxing to the mind.
You can have that advice for free btw.

[biggriffin]

the nodding donkey:
But what about the socks?

Do cats eat socks, with or without gravy…

[winseer]

robroy:

Winseer:

robroy:
Simple remedy Winseer if supermarket home deliveries are causing you SO much grief with your jelly laden [zb] cat feed.

Wait for it…

Here it comes…

Yy

GO TO THE [zb] SHOP YOURSELF.

Jeez H Christ…is it JUST me or what??

You clearly missed my earlier thread about “refusing to wear a mask and be a sheep” didn’t you.

There’s been a lot of critic from the likes of people on hear, considering that no one actually reads my posts, as I’m always being told…

So if you ain’t prepared to go for either alternative, ie…go shopping or get it delivered,.what is the point of your constant belly aching exactly?
A simple mundane choice to anybody else, but a major life changing drama to yourself.
Have you had your blood pressure checked lately mate?..this is not normal behaviour to most people.
You ought to take things in your stride more, and not just look for things to stress you out for the sake of it.
Take up bowls… I’m told it’s relaxing to the mind.
You can have that advice for free btw.

Would that I could, but a tightened belt means I don’t have the luxury of letting people rip off my time and money any longer.
That is the source of this “Constant Belly Ache” you insist I have…
I’ve got more chances of meeting Jeffrey Epstein on my way to the Chemists than getting to see my GP for any appointment any time soon.
What stresses me out most of all though - is everyone else’s “couldn’t care less” and “I’m alright jack” attitude.
Got that?

I really don’t like being thrown under the bus at work one minute, and laughed at the next.
I find myself looking forward to the “worst is yet to come” biblical disasters coming our way, rather than fearing it now.
That’s probably “not good for one’s mental health” of course, at least from everyone else’s point of view who’ve been laughing like the townsfolk at Noah, and won’t stop laughing until the proverbial rains come…

When you find yourself in a pit, trying to climb out, and find everyone else stepping on your fingers at every attempt, you start thinking of ways out instead that don’t involve the co-operation of other people, since they’ve become the enemy manning the proverbial searchlights whilst I attempt to cut the fence out of anger, rather than my wrists out of depression…

[winseer]

Let’s try and re-phrase my OP in a different way that doesn’t attract derisory comments all the time:

I’d like to know what each and every Supermarket Delivery service:

(1) Charges for delivery
(2) How many hours/days wait typically?
(3) How often goods get substituted

That’s it.

If you are incapable of answering even my most civil questions in a helpful manner, then do me a favour, and don’t bother replying to any of my threads ever again.
I come on here for help and advice, and to try and help others in areas where I have found possible solutions to the problems of others.
Bugger “Banter”. The world is just too serious now for the endless backbiting and stick I seem to be getting on here.

[well-jell]

.
Real true life story i once heard on the news pages on the internet :-

A women ordered some shopping online from one of the big supermarkets ( can’t remember which ).

One of her items was a box of tampons, they had none left so sent a bag of carrots, i kid you not, absolutely true story.

Search for it, the story is probably still out there somewhere.
.

[robroy]

Winseer:
Would that I could, but a tightened belt means I don’t have the luxury of letting people rip off my time and money any longer.
That is the source of this “Constant Belly Ache” you insist I have…
I’ve got more chances of meeting Jeffrey Epstein on my way to the Chemists than getting to see my GP for any appointment any time soon.
What stresses me out most of all though - is everyone else’s “couldn’t care less” and “I’m alright jack” attitude.
Got that?

I really don’t like being thrown under the bus at work one minute, and laughed at the next.
I find myself looking forward to the “worst is yet to come” biblical disasters coming our way, rather than fearing it now.
That’s probably “not good for one’s mental health” of course, at least from everyone else’s point of view who’ve been laughing like the townsfolk at Noah, and won’t stop laughing until the proverbial rains come…

When you find yourself in a pit, trying to climb out, and find everyone else stepping on your fingers at every attempt, you start thinking of ways out instead that don’t involve the co-operation of other people, since they’ve become the enemy manning the proverbial searchlights whilst I attempt to cut the fence out of anger, rather than my wrists out of depression…

Ffs …not a personal attack but an observation, …you’re a whinging drama queen mate.
Your’e ■■■■■■ because you were looked over at the period of furlough, the world don’t owe YOU a living, stop bleating about every minor ■■■■ thing that goes not according to plan in your miserable life, get a grip, and pull yourself together…■■■■ happens mate, life ain’t pretty.

You ask if I’ve ‘got that’, …yeh, got it along with the t.shirt mate, trust me on that, as I’ve been on the bones of my arse in real situations, not trivial everyday scenarios where I have moaned looking for sympathy like you do on here on a tedious regular basis, but REAL crap, where I just dug in and dealt with it.

So give us all a ■■■■ break on here, and stop your eternal ■■■■ boring whinging about every ■■■■ thing.!!..give the Samaritans a bell instead, although I suspect you’d even depress them!
(Had a few pints this afternoon, so if I come across as too In your face, then tough ■■■■, but ffs get a grip man. .)

[robroy]

Winseer:
Let’s try and re-phrase my OP in a different way that doesn’t attract derisory comments all the time:

I’d like to know what each and every Supermarket Delivery service:

(1) Charges for delivery
(2) How many hours/days wait typically?
(3) How often goods get substituted

That’s it.

If you are incapable of answering even my most civil questions in a helpful manner, then do me a favour, and don’t bother replying to any of my threads ever again.
I come on here for help and advice, and to try and help others in areas where I have found possible solutions to the problems of others.
Bugger “Banter”. The world is just too serious now for the endless backbiting and stick I seem to be getting on here.

1.£4.50.
2.You book your slot, you get a delivery time, and it’s always been on time.
3.Not often, once or twice, but you do not have to accept them.

How’s that?

But that isn’t it is it?
You simplify your question, but still have to play the victim at the end.

[commonrail]

Hi winseer.

My advise is to just wear the mask,and shop locally.
I went to the butchers in the next village…today,and purchased 6 rashers of bacon 6 tomato sausages 6 slices of hazlet and 2 meat and potato pies for £8.70.

I’d never consider on line grocery shopping,as I like to see what I’m getting.

[commonrail]

As for supermarkets…there’s no nonsense in lidl.