Please can any one help as the dealer cannot ,even though we have plumbed in the vehicle details on our SAT NAV’S ,it still sends you down tiny roads etc !!! , I have tried speaking to the MAN dealer but just cannot help , 2016 and 2019 vehicle ! Any help please ?
Thank you Jakey 
JAKEY:
Please can any one help as the dealer cannot ,even though we have plumbed in the vehicle details on our SAT NAV’S ,it still sends you down tiny roads etc !!! , I have tried speaking to the MAN dealer but just cannot help , 2016 and 2019 vehicle ! Any help please ?Thank you Jakey
I drive MANs, same years as well!, and they just do same though you can limit when it does it to some degree
You’ve to be careful it actually picks up the truck profile, you don’t want to see a yellow truck with line through it- if you do then it’s not happy with the profile so check what you’ve got as dimensions
I’d also double check you’ve got right avoid options chosen and then it should minimise tines it tries to send you into small roads.
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Thank you dcgpx ,
I will print your reply off and give to the drivers for next week ,I let you know how we get on .
Regards Jakey
JAKEY:
Thank you dcgpx ,I will print your reply off and give to the drivers for next week ,I let you know how we get on .
Regards Jakey
Seeing these are Rigid’s ( I assumed artic ) I’d be tempted to add in profile options that you’ve got a trailer attached ie make it think your an artic as the sat navs are based on scania maps and this DOES make a different to routes chosen
PS - Does the sat nav definitely show that’s it’s using the profile ? Sometimes it disables them so you have to repick it to use it in route finding
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The Hoff who drives the 18t TGM did say I wonder if we make the sizes of the vehicle more would it make a difference ! the only trouble is we go in to the heart of the cities ,towns as we do removals !!
JAKEY:
The Hoff who drives the 18t TGM did say I wonder if we make the sizes of the vehicle more would it make a difference ! the only trouble is we go in to the heart of the cities ,towns as we do removals !!
That part won’t matter as it will get you as close as possible before it warns small roads are unavoidable then ask if you want to modify profile. Just say no and it’ll continue onto the small roads from that point
I sometimes deliver into city centres and it works this way for me
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JAKEY:
The Hoff who drives the 18t TGM did say I wonder if we make the sizes of the vehicle more would it make a difference ! the only trouble is we go in to the heart of the cities ,towns as we do removals !!
You can store up to 4 profiles I think so try setting one up as an urban artic ie roughly same size as your extended rigid and compare routes it picks to see the difference
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I had a similar problem with mine. Turned out in the vehicle profiles in the settings neither profile was selected so it wasn’t taking the vehicle dimensions into account when route planning. Effectively working as a car sat nav. It works pretty good now.
‘My’ vehicle is a 2018 wagon and drag so has the newer system and I have 2 profiles for when I have or haven’t got the drag on.
Hello nomis36 , yes that is what our one is saying !! how did you correct it ? thank you
One way around it is to invest in a truck specific sat nav such as a Tom tom, at least they work and are easy to keep updated.
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Once the profile is ‘made’ and stored go into settings then vehicle profiles. I’m trying to remember this because I’m at home and not in front of it but the profiles are listed profile A, profile B etc etc unless you change its name. On the left next to the list are check circles. Tap on, probably, profile A to select it. I think there is a “no profile” at the bottom. If that is currently selected that is the problem. Hope you sort of get what I’m saying.
wrighty1:
One way around it is to invest in a truck specific sat nav such as a Tom tom, at least they work and are easy to keep updated.Sent from my SM-G960F using Tapatalk
I’ve got a very old small screen s2000 snooper, a Tom Tom trucker that’s a couple of years old and the MAN MMT system in the truck. All 3 have good points and all 3 have bad points. On balance, the very old snooper was the best but the MAN system is good enough to be able to not need a back up device so the others are in the ‘man draw’ of crap at home. If you could take all the best features from all 3 and put them in one device you’d have the perfect sat nav!
JAKEY:
Please can any one help as the dealer cannot ,even though we have plumbed in the vehicle details on our SAT NAV’S ,it still sends you down tiny roads etc !!! , I have tried speaking to the MAN dealer but just cannot help , 2016 and 2019 vehicle ! Any help please ?Thank you Jakey
Is the SatNav routing you through weight limited roads, under low bridges, etc, or through legal but unsuitable roads?
If the former that is unacceptable, and if set up correctly shouldn`t happen at all.
If the latter…that is how they work.
You the driver should look at the route suggested before setting off, and if it`s sending you down what looks like a silly route, ignore it!
Does your SatNav have quickest/shortest options? The shortest option will send you down a (legal) cart track rather than a motorway to save an inch. They don`t do nuanced, common-sense solutions, the driver still needs to provide that.
As I do not drive those vehicles very often then it is a bit difficult to tell you what is happening ,but when I drove the TGM ,it tends to route you down a pathway that a goofey kid on Raleigh Chopper with no lights would not go down ,so you have to have your wits about you ,plus we do not like brushing down the sides of overgrown trees 
I do know that when you go on setting up the profiles ! it does not show you by a green tick or flashing lights and baloons that it has excepted your vehicle profile 
(we do have all the profiles filled out but to one set of sizes)though.
JAKEY:
As I do not drive those vehicles very often then it is a bit difficult to tell you what is happening ,but when I drove the TGM ,it tends to route you down a pathway that a goofey kid on Raleigh Chopper with no lights would not go down ,so you have to have your wits about you ,plus we do not like brushing down the sides of overgrown treesI do know that when you go on setting up the profiles ! it does not show you by a green tick or flashing lights and baloons that it has excepted your vehicle profile
If those "pathways, a goofey kid wouldnt attempt" are legal, then the SatNav is doing its job. If its trying to send you down legal roads, that arent suitable, tell the driver to turn the steering wheel the other way!
The SatNav is not connected to the steering wheel, the driver`s hands are.
I’ll second the recommendation to change the route settings from shortest to quickest. That does make a massive difference to how the sat nav routes you.
Are these “unsuitable” roads being included throughout the route, or only for the final couple of miles? If the latter then I’m afraid the system is working as designed. The mapping data doesn’t include much information on the nature of the roads beyond A, B or Unclassified (which helps to explain why truck satnavs stick to A-roads or better, even when a perfectly sensible shorter/quicker route exists), and the satnav has no way of knowing that Acacia Avenue is a horrible narrow lane while Bakers Lane is actually a far more sensible route (other fictitious Street names are of course available).
Every truck satnav I’ve used over the past decade or so has shown an “overview” of the proposed route, giving the driver the opportunity to zoom in and view the details. Maybe your drivers need to be shown how to do this instead of simply pressing the “go” button…?
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Thank you for the help with this problem.
