truckyboy:
I think its disgusting that the DVLA can take so long to process a licence renewal, they already had mine for a month, and yesterday i received a letter saying Sorry
for the delay, and its going to take a further 12 weeks, so 4 months to renew a licence. So for the international trips, it means practically no work, because although you can ask for a paper to cover you, i believe that most euro countries will not accept a piece of paper, so i guess its a case of sit tight and wait. For the regular international drivers, it possibly could mean at least a couple of months without money or work, unless they can get uk work.
Hi. To All of you with this problem.
In 2012 I had this very same problem, it took exactly 6 months to get my HGV Licence back, in which time I was out of work as I worked at the time for a German Company on Heavy Haulage. The plan is to write to the Customer Services with a copy of your loss of earnings, at DVLA first Address as follows:-
D.V.L.A.
Customer Complaint Resolution Team
D11
Longview Road
Swansea
SA6 7JL
You will not get any joy from them, this is just a formality. Then you write to the I.C.A. Address as follows:- Independent Complaints Assessor
c/o ICA Administration
Agency Sponsorship Team
Department for Transport
Zone 4/33. Great Minster House
33, Horseferry Road
London. SW1P 4DR.
They will take your case on, no charge, BUT YOU MUST SEND A COPY OF ALL YOUR CORRESPONDENCE BETWEEN YOU AND THE DVLA AND A COPY OF YOUR CLAIM FOR LOSS OF EARNINGS.
Then when you have your result back from them and it is in your favour as mine was, you then write back to the DVLA giving them 28 days to pay your loss of earnings, but they will want your wage slips for 12 weeks prior to the start of your application, and a letter from your employer.
After the 28 days you get nothing, then write to:-
Parliamentary and Health Ombudsman
Mill Bank Tower
Millbank
London SW1P 4QP
Mine is still in there after February this year, it is a long drawn out process. I do have an Government E PETITION on the go against the length of time the DVLA are taking, so log on the Government E petition site and sign it.
BUT YOU MUST KEEP A LOG OF ALL CALLS MADE AND KEEP CPIES OF ALL CORRESPONDENCE
“THE DVLA HAVE DENIED YOU THE RIGHT TO WORK”