Problems with hiab and remote

hi guys
a friend of mine is having a problem with a hiab grab and the remote not syncing with the arm.we were wondering if anyone would have a workshop/owners manual handy
the arm is a
HIAB 095/2B
SERIAL NUMBER:09502280
YEAR 02/002
THE REMOTE IS
NANO-L-AL-I 0902
SERIAL NUM:988052700H
REF PART: S-DE96A0
FREQ 433,100-434,750 MHZ
CE 0560 9847642
THIS IS ALL THI INFO I COULD PULL FROM THE TRUCK HOPE SOMEONE CAN HALP THANKS GUYS!!!

I had the same problem with my HIAB, turned out it was a problem with the battery in the remote. It kept loosing charge, only thing i have had a probloem with. hopefully it might help.

You really have to go to a hiab dealer mate, we have had troubles with ours, i can highly recomend cranes ltd,01844208652 they are near buckingham i think, or if nr bristol mickelgate 01179 865859.