New TomTom 5150 not downloading maps

I’ve just got a new 5150 satnav and I’ve tried twice and its failed the map download, any ideas…■■?

I went through exactly the same thing with my tt7150 pro. I purchased new maps but for some reason they wouldn’t download to my device, after phone calls to TT, both domestic & business I was given a refund and told tomtom do not support the device. After going round in circles for ages I decided to sell the device and go for a snooper.
Sorry I couldn’t be of more help, but if you surf the net its full of people asking the same question and getting no support.


Try updating flash Player on your pc, worked for me :wink:

I’ve sorted it, the Internet speed at home wasn’t quick enough so I went round to my dads and used his fibre optic broadband and jobs a good 'un :laughing: :laughing: :laughing: