New Agency & Eddie Stobbart Ltd
So my first day with ESL and a new agency so here is my account…
Scope of work
Go to site A pick up Unit No. X and an empty Trailer and drive 30 miles north to Site B for induction.
Arrive at site A and get told by gatehouse that unit has already gone about an hour before you came
Waited a hour before they organized themselves and then took another Unit & Empty trailer to Site B
Site B get Inducted but not given a copy of the 30 page double sided document that I signed for to understand ESL procedure
Then get told should have collected a loaded trailer so then a 2.5 hour round trip plus journey up north. You have two drops and then return empty (how was I to know…if I was psychic then would have won the lottery by now )
Back at Site A dropped empty trailer and took instructions only to be told to move the trailer to bay number 7 “and you should not have dropped it as you may have had a live load”…what is a live load…apparently one where you back up to the bay and get loaded. Finally get delivery notes which specify two drops.
Finally took loaded trailer to do my day job 4 hours later from start time….
First delivery…took a walk to location as bit unsure…lucky as it prepared me where I was parking up and once tipped how I would be reversing back and then corner into a street and off you go….A bit nervous but managed it and felt good about myself.
Second delivery…arrived almost 2 hours early (awesome planning) and told to go away and to come back in an hour. Did so, easily tipped…but took almost an hour to get delivery notes signed…
Home time or so I thought….planner rings me…now can you pop over 30 odd miles away and pick up a load……really I have had enough now and soon up on my hours as this will become a 15 hour day. You will be alright he says…I made my point but don’t think he cared a [zb] (I don’t normally swear)
Agency rang me to see if I can do next day…told him I haven’t finished today and stated that I only every wanted to do short shifts and a few days a week…think of the money he says (or all the extra I made for him)
Get back to base after 15.5 hrs no one has a clue what I do with unit and trailer…left it…did not fill it up…sent txt message to planner…no reply…
Thanks very much…will I be back…will they promise me a uneventful day with a reasonable time to get home…do I trust them…do they respect the profession…
Answers on a postcard…