HGV / GIT

Good afternoon all,

Recently left the transport industry, container industry specifically and have signed up on here to keep in touch with views and opinions of drivers / Transport managers etc.

I have started work for a HGV/GIT insurance company. I am not here to advertise but would like some views / good or bad experiences that people have had with the following…

Telematics systems (cameras specifically) included in trucks as part of an insurance policy?
Claims experience i.e resolution of claims?

Is there anything that you wish your current insurer could include / offer for you in your policy? (other than obviously reducing premiums!)

Thanks
Matt

For me I am happy if they understand the product they are trying to sell me, so many don’t.

I asked for a quote last week. A lady started asking me some questions…
“what kind of goods will you carry in your van…?”
It’s not a van I replied. I have a tractor unit and I’m going to move various kinds of goods in containers.
“aha… How do you attach the container to your van…?”
It’s not a van… it’s a tractor… a semitrailer is attached to the tractor and the container is put on the semitrailer…
“so… does the container have wheels…?”

I gave up. Thanked her and called someone else.

Exactly the reason I have been brought in here.

Hopefully my transport backround will come in handy.