Last January I bought a HP T770 computer within a month I had to send it away because of a loud buzzing noise which turned out that the video card needed replaceing {Or thats what they did}. That was under warranty because it had gone over the 28day period they had for replacemnet of unit.
Now over the following period I had several things go wrong with it until this buzzing started again. It was over the Christmas & New Year period. So on the day before the warranty ran out {Earlyest time I could get them} I rang up & got put through to the technical dept in INDIA 
. They said the warranty had ran out, now that got me mad. I said NO its not Indian time its UK time. Well he said he would ring back. So after 3days I rang them back he said again warranty had ran out after about 15mins hanging on for him he said I will get my boss to ring you, which he later did.
It was sent away again & I got it back after 2days. Now the z/b comes up with NO HD fitted. So now tomorrow some blokes goingto try & sort this out over the phone.
Has anybody else had a similar problem with a HP computer. I bought the dam thing because I’ve had a HP printer & that was superb BUT I will never ever buy another HP product anytime. In a year they have moved the call centre to India & at 8p a min all in all it cost me over £5 to make the dam calls. What would you do if it was you? I dont think I will ever trust the z/b even if they put it right again. Also I have a 90day warranty on the repairs.
Sorry its long but I’m so fed up with the dam thing.
Sorry to hear about your 'puter blues!!
This isn’t going to be much help to you now, but for the benefitt of others reading this post, I have come across ‘a few’ computers both through work and by choice (sad, I know!) and I am yet to find a trouble-free Hewlett Packard or Packard Bell or anything bought from PC World!!!
My deputy/assistant at work asked what computrer to buy (for herself); I told her Dell, she was too impatient so went and bought a Sony laptop from PC World - it looked good in the store but didn’t work at all when she got home. I could tell just by holding it that it was overheating and therefore probably causing the CPU to shut down!! She took it back the next day whereupon they fitted a new hard drive!!■■!! They told her it was now fine, she brought it back and (funny old thing) it didn’t work! I told her to go back and use that ‘stroppy ■■■■■’ thing i’ve seen from her at work once or twice, and demand her money back. She must’ve given 'em both barrels as she got her money. She sent for a Dell, waited 10 days for delivery and is now ‘happy ever after’!!
Stick to your guns with them Arfa, then learn a life-lesson and next time you need a computer, keep away from them.
Thanks Mate !!! 
. Like your friend I was told to get a Dell BUT No, The I know best attitude came out & dropped me in the z/b. Well, this chap rang today {Warrington based not India} & it turned out to be a wire that had come off the motherboard. Now I have it working ok fingers crossed.
I asked him about this 90day warranty on repairs. I said is it working days OR full days he couldnot answer me. Working days {Mon - Fri} is what HP do so if it goes wrong on the 89th day a Saturday I’m in the z/b. Oh well the joys of having a HP computer.
It seems to me with P C’s you get good and bad with every make, I bought a Packard Bell home PC from PC world back in the early 90’s, it is now my Mothers E-mail machine and has never let us down, around 12 years of service, yet I bought a Packard Bell Laptop and after 3 weeks it just died on me, repaired in their French centre, Bordeaux area, came back and then promptly died again…they took 5 weeks to repair it again, but after 28 days my warranty entitled me to a new machine…I got a Toshiba, far better than the Packard Bell, sadly some scrotum decided to break into my cab and steel it 
Bought a replacement,(from PC world) higher spec, but still Toshiba, that has been fine. Bought a new home PC, again from PC world (Compaq) and have had no problems at all, yet my sister has got the same one and hers has broken down 2 times in 3 months
HPs after-sales service is a nightmare in this country, especially with the PCs.
We have a corporate deal with them to supply us with discounted PCs for home use, and the number of stupid errors they have made is alarmingly large.
The company I work for is the fourth largest IT outsourcing firm on the planet, so there are plenty of people who are IT support people amongst our number (I was one until I became a PM). Quite a few have fallen foul of HP thanks to honouring the warranty on the kit. After a few calls that have gone hideously wrong, some of our staff have ended up fixing the faults themselves rather than risk HPs own staff going near the kit.
If IBM were available on the high street at prices that we can get them for, I would recommend them to anyone - they are well-built, do exactly what they claim and are very well supported if you have a problem. The trouble is, they are more expensive than their consumer market competitors.
I have always built my own PCs and I have built plenty for other people going back over 10 years. That way you get what YOU want, rather than what the salesman wants you to have. I can future-proof my kit according to what I want to do with it, not many manufacturers can say that without charging a lot more money for the product (it suddenly becomes a ‘specialist’ piece of kit when you stray off the options list)