Big Joe, I agree about Grain, lovely place, cafe’s ok, staff are good, pager system is great (if annoying when it keeps going off), and the foxes are friendly too. The road there is a nightmare though, even after the ‘improvements’ and screws your mpg’s, especially if you’re doing Grain - Dartford - Grain on scrap metal 
Greggy, I disagree, Freightliner is not the worst, that accolade HAS to go to Pentalver’s - Tamworth excluded in my experience. Pentalver at Tilbury has to be the worst designed and staffed place I’ve ever been to.
That fat git behind the counter - don’t know his name - they’d changed it so you had to wear a hard hat when booking in, I was parked on the other side in that waiting area / car / truck park, so I just asked a driver outside if I could borrow his hat for 2 mins, went back in and he was like “who’s hat is that”, erm… his out there, “you need your own hat!”, mine’s in my truck right over there, this ticks the boxes, what’s the prob.
Wouldn’t book me in until I’d given that driver his hat back, went back to my truck, got my hat, came back, re-joined the new queue, then my reference number was wrong… He got a bit of a mouthfull and advised that if he got out of the chair once in a while he’d not be such a lazy, obnoxious, smelly, scruffy fat ■■■■■
New reference number sorted, back in queue, booked in, queued to get round to the lifters, they decided I was going to wait because I’d upset 1 of their staff, so tacho on break and kettle on, made a nice porridge, box put on but I wasn’t moving until I’d finished my porridge and brew.
They like to think they’re the almighty, but I had plenty of time, so they want to play the games, ■■■■ 'em 
I’ve read all my posts on here, and it really does read like I’m an arrogant trouble causer or something, I promise that I’m not and these experiences are over 5yrs on the boxes and god knows how many visits to these places, but I won’t take any crap either. I choose to do this job, I used to be a network engineer but gave it up because I don’t like being indoors, I became a PSV driver but decided I didn’t like people, so this is a choice of job for me and I don’t want it ruining by little small peckered ■■■■.
I don’t go out looking for trouble, and I never provide it without request, but I won’t hold back after it’s been requested