Though I have done very little HGV driving in the last 4 or 5 years, in June I went for my second 5 yearly medical. The doctor fired the usual questions, to which I gave satisfactory replies, until coming to the eye sight question, ‘any problems with your eyes?’ I said that I now need to wear reading glasses, which I would consider normal for a fifty year old, with which the doctor was in agreement, however he then asked, ‘no other eye problems?’ I told him that I had, three times in the previous 15 years an eye condition known as ‘Central Serous Retinopathy,’ a self correcting condition, caused by stress. The doctor said that he was unfamiliar with this condition, and recommended me to have my eyes tested by an ophthalmic optician, which I did that same day, and passed all the tests with flying colours. All the paperwork was duly completed, and sent off to DVLA. A month or so later, my new license had not appeared, but instead a letter from DVLA, demanding that I make an appointment for an eye test with a branch of Specsavers, (4 nearby branches were given as options).
I phoned the nearest branch, and was told ‘there is a procedure, someone will contact you on Monday.’ Monday came and went, as did Tuesday, with no contact from Specsavers. Eventually having contacted Specsavers head office to ask what the truck was going on, I made an appointment with a branch at a large seaport a few miles north east of Folkestone.
The eye test started off with the, how far down the chart can you read test.’ I read the bottom line, and was told by the young lady that though they could not disclose their findings to me, that she considered me to have excellent eye sight. I was then shown to an adjoining room, for the ‘Field Vision Test.’ This test is where you look inside a globe, and press a clicker every time you see a light appear within your field of vision. Unfortunately, a small part of the mechanism of the machine was visible, and each time I heard the electric motor of this part, my eyes automatically looked toward it, to see it move. I mentioned this problem three times to the woman conducting the test, but she appeared uninterested.
Several weeks later I received a letter from DVLA, though not my shiny new license. Instead, a letter telling me that I had failed the Specsavers eye test, that my eyesight was not sufficiently good for the category of vehicle that I was applying for and that my class 1 was being revoked. It further stated that if I wished to appeal against this decision I could do so through a magistrates court, which in my mind equated to a lot of time, bundles of paper work, buckets full of money and no guarantee of satisfaction.
Though this came like a kick in the balls, I resigned myself to the fact that my days behind the wheel of an HGV were over, and no matter how infuriating and unjust this decision was, there seemed to be little that I could do.
Several months later another letter from DVLA, this time apologizing profusely, stating that Specsavers had given me the wrong field vision test, and that if I still wished to apply to renew my class1, I should contact the NHS eye hospital near my home and book an appointment for an eye test. Result of that eye test, I read the bottom line on the chart, and scored 100% on the field vision test. The optician told me that since Specsavers had been awarded the contract to conduct eye tests on behalf of DVLA in the early part of 2014, that they had been inundated with people like me who had been messed around by Specsavers, and had their licenses revoked and in many instances had lost their jobs, but had appealed, and the vast majority had won their appeals. It is apparent that Specsavers was the cheapest option, and it is easy to see why! It should have gone to Vision Express!