I make you right astrocan.
I replied to their email and asked them how long I was looking at waiting, how long the process should take and what is causing the hold up. I’m now waiting on their reply.
Surely to goodness, 7 months is too bloody long?
When I spoke to the first guy back in May, he leas me to believe that it would be as simple as filling in a form, and returning my photocard, and it should be a few weeks.