Outandabout:
Some of you lads are very hard on this little joint, makes me think are you just having a moan, did you fall out with one of the staff, or what?
Not at all. I make a point of not arguing with staff unless I want extra ingredients in my food
Do you work there or know the owners, just seems strange to resurrect a old thread
Outandabout:
I have just eaten the carvery (Sun) and I honestly can’t complain. The roast beef was tender, tasted excellent and I could pile as much roasties and veg as I could fit on the plate.
Not tried the carvery so couldn’t comment
Outandabout:
One thing I always check in any eating house is the spaners! I gotta say they were gleaming unlike some of the major owned brewery joints I’ve been in.
I have to agree with this point, I have said nothing to the contrary
Outandabout:
I will agree the staff could do with some P.R training but I didn’t find them rude, just a little thick. But then what would you expect! It’s a truck stop.
I don’t think they need training, they should be sacked… In a place that charges over a tenner for a meal, 12 pounds for parking and you are looking for repeat custom, customer service is the winner of business. When I have been in, I have dealt with people who didn’t understand a word of English as well as being treat like ■■■■
Outandabout:
The toilets were spotlessly clean and showers top notch.
another point I can not argue with at all
Outandabout:
Now consider any of the S#*t holes up or down any motorway in the UK and tell me this place is bad. Their overpriced, overcrowded, toilets mostly stink of ■■■■.
At least at an MSA you expect to be ripped off, I get 20% off at moto and roadchef MSAs and it works out cheaper than the Orwell crossing. The last time I had food at the Orwell I vowed never again. That was after giving the place a 3rd chance.
Outandabout:
So overall in my opinion this is not a 5 star joint but for a trucker who’s away up to 6 weeks at a time it’s a little gem. 9/10
You have your opinion and I have mine. I said 6/10 and still think that was generous.