When I was working for Stobarts out of Newport, I had the same problem with my planner, just bear in mind I’ve been telling the planners for over two weeks every single day that I’m going away on the Thursday night before Easter Friday and I told them in English and not in welsh so there’s no language barrier,
Wednesday night they sent me from Warrington to Salisbury for Thursday morning tip so I thought happy days early finish. when I was empty I rung them, then they hit me with can you go to Edmonton, London coca cola to pick up a load for asda Chepstow for Saturday morning tip, so I remind them again I got to finish Thursday night in Newport as I’m going away for a long weekend.
ok ok we know that but we haven’t got any drivers available at the moment in that area so don’t worry, get there a.s.a.p. and I will get them to load you straight away, ok on route to London now get there for 11.00am, when I get there the security guard on the gate said to me your eager ? ? ? what do you mean, your booking is not till 16.00pm, no I’ve been told you will load me now, no they can’t as there a bit of a queue in the yard waiting to be loaded, straight on the phone to my planner leave it with me I will get it sorted, ok I say just another reminder I’m finish early today yeah we all know that,
I then started to ring them every 15 mins ok they said leave it with us, I did start to ring them from 11.00am and by 13.00pm I had to give them ultimateing if I’m not loaded by 14.00pm I running back to Newport empty, then I get yeah yeah we will see,and that’s when my challenge started,
in those days we had to text them when we left a job address. the time is now 14.01pm please open the gate mr security, I’m going home he then said you can’t leave as you are not loaded, I say you have two option open the gate or stand well back as I will go straight throw it, all of sudden the gate opens, I then send my text message " Home Sweet Home " now I’m on the A10 just getting on the M25 when I get a phone call well done your loaded I said nope then there was a deadly silence for about 30sec felt like an hour. you go straight back now and get your load,
by then the traffic was very heavy both ways on the M25, and again I said nope and I’m on holiday as from now so happy Easter, then come all the threating calls from planners, managers and that TV star Ashley from Wales, I then told them I can’t help you with your bad planning, then by the time I got to Reading J12 on the M4, then William Stobarts rung and told Ashley who at that time was office staff only not a driver he keeps saying on the TV that I had done nothing wrong and I wouldn’t be on disciplinary when I get back on Tuesday,
I said I know because I had given them enough notice about my holiday and to ■■■■ them of a little bit more I run out of driving hours on the severn bridge aust services and had to ring Ashley to pick me up and send another driver to retrieve my truck and empty trailer which they did, so if you got principles and know your rights stick to your guns.
Happy Days.