Make yourself very familiar with your company’s disciplinary policy. Keep a diary and make notes whenever you give someone a bollocking (sorry - advice). Try very hard to be polite all the time. Please and thank you go a long way. Be sure to give drivers feedback - more so when they do a good job than when they ■■■■ up. Try hard to share the cream and the ■■■■ around evenly - even though no one will believe that you are.
You will find out the people who moan are not happy even if they get the best jobs they will still moan and winge ,so shaft um so they have something to moan about ,dont look after them 
tamarman:
Do you require a Transport Managers CPC for that roll ?
I will be looking to do cpc in the next few months but i have until end of your to complete this as the current post holder is not leaving until then
Sidevalve:
Been there, got the T-shirt, came back to driving; basically cos it’s less hassle for better money.My two cents worth; the first day you walk through that door as an “office boy”, you will hear a distinct “Whoosh” sound behind you. It is your bridges burning; and once you cross that Rubicon you can never go back to being a driver at that company. Because however good, fair and effective you may be as a manager, you are no longer considered part of the “team” by your former peers.
Of course, this also means you are the “new boy” on the office team. So you’re right back at the bottom of the heap. As a driver, your colleagues were not bothered because they knew you weren’t after their job, and they were comfortable with the fact that they did their job as well as you did. In the office , everybody thinks everybody else is after their job, usually because they spend eight or more hours a day ■■■■■■■■ bricks about their latest ■■■■-up being exposed. You need eyes in your arse, and a comfortable Kevlar vest with special reinforcement in the back.
If you do it, make sure you have a good supportive circle of friends outside work. You’ll have none in it; you’re on yer own.
This ^^^^^^^^^^^^^^^^
All I would add is to write everything down particularly that thing the boss wants you to do that you disagree with but he insists on, accurate records can be your very best friend when the crap hits the fan,and it will eventually!!
I did it years ago. TM to GM to Operations director, if you take all the crap away its easy really, just don’t ever be intimidated by people in high office, more often than not they are a ■■■■ weed 
m1cks:
You will find people you thought were your friends are not.
This is the most accurate post here, I’ve done it twice now, once in the late 90s and I’m behind a desk right now, you’ll be amazed at the backstabbing and sucking up that goes on 
^THIS^ I went from a driver to transport manager a few years back. What an eye-opener. I will never work inside again!
JLS Driver SOS:
don’t ever be intimidated by people in high office, more often than not they are a ■■■■ weed
JLS Driver SOS:
I did it years ago. TM to GM to Operations director
Bit harsh on yourself there JLS
m1cks:
JLS Driver SOS:
don’t ever be intimidated by people in high office, more often than not they are a ■■■■ weedJLS Driver SOS:
I did it years ago. TM to GM to Operations directorBit harsh on yourself there JLS
What can I say !! its true though, more intelligent people found whilst driving for 20 years 
Empathy, but remember a lot of people will try & take the ■■■■ & you are best off nipping that in the bud early & making it known that you won’t stand for tha ■■■■ to be taken.
I was in office all day yesterday for my first time and its socking how diffrent drivers see their role, a wagon turned up he walked in shook my hand and asked who was tipping him, i said do it your self he said im just a driver!!
Is it just me but last week when i was in the seat i would go to the depot as little as possible and normally turn and burn instead of standing their waiting for somebody else to tip me,
thebabydragon:
does anybody have an idiots guide to vosa!!
VOSA. After all, they were the idiots who wrote it.
Give it a go, you may like it… I came off the road and started as the new boy in the office last April, it’s good experience makes you understand how a business works and how important a good driver is and also what makes a good driver. It may be hard at 1st people who you thought were pals before may turn out to be arses. Just make sure you treat others how you expect to be treated, and dont expect others to do what you wouldn’t, also remember others may not be as keen as you so patience is important. I now run a fleet of 67 artics it’s very stressful and demanding and if I’m quite honest I would defo consider going back on the road but if nothing else at least you know you have tried it so no regrets.
Think about all the moans / problems you had when out on the road then multiply by the number of drivers at your place. That’s how much grief you’ll have to deal with / sort out.
Then add customers ringing up moaning, people knocking looking for work, bit’s falling off the trucks, damaged pallets / goods and breakdowns, and you’ve just about got it all covered.
No advice matey but good luck with your new venture