I recently met a driver from my former place of work. He drives now what used to be mine lorry. The company solved the problem by issuing him with an van card, so he is unable to draw more than 100 ls of fuel at the time 
You canāt be tired drawing 100 litres from a high speed pump 
I snet the following email to the CEO of BP back in March, never got a reply but thenā¦I didnāt really expect to.
Sir,
I am a regular user of BP petrol stations in the UK, normally at work as a truck driver, but also I try to use BP in my car. I have noticed recently that the standard of repair and maintenance of BP stations has slipped markedly.
Today I tried to fuel my truck at the BP station on the A34 at Weston on the Green, just north of Oxford. The fuel pumps were all faulty, extremely slow, in fact after I managed to squeeze a quarter of a litre out of one in about 2 minutes, I gave up.
I spoke to a member of staff who told me that this had been getting worse over the past week, and it was going to be another 2 or 3 weeks before they are repaired. With my employers spending hundreds of thousands of pounds annually with you via the BP fuel card, I would expect your company to provide a better service for HGV refuelling. I was forced to divert to Oxford services on the M40, a round trip of over 20 miles, just to fill my tank, and extra expense to the haulage company who is already struggling to cope with the rising fuel prices.
Other examples of bad maintenance are Hilton Park southbound M6 where for weeks there has only been one pump out of four working properly, Oxford services on the M40, where the system for refuelling BP and Key fuels, leads to long queues to use a couple of pumps, while others stand empty. Can I also ask you, have you tried to fill a 500 litre tank of diesel when the automatic trigger lock is not working? Try to hold the trigger open with your hands could cause injury and possible arthritic or rheumatic problems for drivers in later life, yet your forecourts refuse to get these triggers fixed.
Truck drivers are already treated as second class citizens at most fuel stations, we have to queue to give a form of payment BEFORE we fill up, the pumps are nearly always badly maintained. If something goes wrong with the public (car) pumps, they seem to get fixed with some urgency.
As an observation, I use BP in many parts of Europe, and the facilities are much better than we have to suffer in the UK
I await your reply in anticipation that something can be done to resolve this matter of concern,
Yours sincerely.
truckerjon, that is spot on 
though I doubt the reply will be particularly positive. I used to have a brush from one of those cheap dustpan & brush sets (the brush that clips into the handle of the dustpan), this fitted perfectly into the pump handle and saved a lot of pain. Last time I went to Watsons in Southampton (Nursling) the trigger button worked and always has done.
Tiger.
20 or 50p or small homemade wedge or a device u can get for a quid job done 
orys:
jayeastanglia:
The reason when i asked at a station is because they had many nozzles fall out of the tank and it will keep pumping fuel on the ground.How is that it do not happen on the continentā¦
To the original poster: I was thinking about raising the same question, if you gonna to reply, please point that if they are so concerned about safety, they should provide a bucket of water and a window washing tool to improve visiblity, as the driver who has to drive with dirty windscreen gets tired quickerā¦
I always miss them when I am in UKā¦
I encounter many places in Europe that donāt have latches on the pumps. Also while they have watering cans, sometimes, we get running water in UK. So far only Moto makes you pay so I donāt go there. Given the choice between a watering can or running water Iāll take the latter thanks so I can fill up my water container. I go to plenty of rough fuel stations in Europe, their not all built of gold and our are no better or worse than the rest of Europe.
Wheel Nut:
It is generally only in the UK that this happens, most of the filler nozzles in Europe have the clips fitted. If there isnāt one, there is normally a decent fitting stone laid next to the pumpWhen I started work, both our tanks had a brass nozzle with a tap fitted, no health and safety in those days, but I can still hear the boss shouting to turn that zb diesel off as he sprinted across the yard into a big puddle.
We had a fuel tank like that at Atkinsons when I first started driving. Quite often with the same resultsā¦
When I did a lot of work in Europe the odd trip to the UK was more like a visit to pre EU Poland. Except the people were nicer and stuff was cheaperā¦ In Poland.
switchlogic:
I encounter many places in Europe that donāt have latches on the pumps. Also while they have watering cans, sometimes, we get running water in UK. So far only Moto makes you pay so I donāt go there. Given the choice between a watering can or running water Iāll take the latter thanks so I can fill up my water container. I go to plenty of rough fuel stations in Europe, their not all built of gold and our are no better or worse than the rest of Europe.
I encounter many places in Europe as well, propably more than average trucker, as I drive faster and have to stop for fuel a few times per day due to having small tank. I have to disagree, with all my respect to my new home country: the service areas and garages in UK are the worst in the whole Europe and your love to your homeland canāt change much here, I am sorry.
Yeah, there usually are watering cans, to stop you running to the tap with your 0.5l cola bottle, but off course there are usually taps available as well. If you prefer fresh water to the one which is already in the watering can, just pour it to the drain and go bring yourself a fresh one.
Off course European stations are not build of gold and some looks really ugly with a paved land full of potholes, but even on that the basic facilities are the norm and lack of them is an exceptiion, while even on nice looking British gas stations the rate is opposite - the basic facilities European driver would expect from the roadside garage are exception.
The other thing is that you canāt really buy anything useful there: you have variety of snacks and crisps, loads of ā ā ā ā mags and some ātruckers decorationsā but to buy an ordinary headlight bulb can sometimes be a challengeā¦
Well, I know that I will need my hard hat now, but although I like Britain for many things, the quality of the services for a driver are not on that list.
AlexWignall:
When I did a lot of work in Europe the odd trip to the UK was more like a visit to pre EU Poland. Except the people were nicer and stuff was cheaperā¦ In Poland.
hehe, we had locks on our fuel gauges in Poland even in 80āsā¦ The only problem was that we havenāt much petrol back then
This is petrol queue in 80s (and just happen, that this random pic from google shows the very gas station I used to visit as a kid with my father. I was ādrivingā when he was pushing the car in the queue (to save fuel).
I find a scania key fits perfectly
orys:
switchlogic:
I encounter many places in Europe that donāt have latches on the pumps. Also while they have watering cans, sometimes, we get running water in UK. So far only Moto makes you pay so I donāt go there. Given the choice between a watering can or running water Iāll take the latter thanks so I can fill up my water container. I go to plenty of rough fuel stations in Europe, their not all built of gold and our are no better or worse than the rest of Europe.I encounter many places in Europe as well, propably more than average trucker, as I drive faster and have to stop for fuel a few times per day due to having small tank. I have to disagree, with all my respect to my new home country: the service areas and garages in UK are the worst in the whole Europe and your love to your homeland canāt change much here, I am sorry.
Yeah, there usually are watering cans, to stop you running to the tap with your 0.5l cola bottle, but off course there are usually taps available as well. If you prefer fresh water to the one which is already in the watering can, just pour it to the drain and go bring yourself a fresh one.
Off course European stations are not build of gold and some looks really ugly with a paved land full of potholes, but even on that the basic facilities are the norm and lack of them is an exceptiion, while even on nice looking British gas stations the rate is opposite - the basic facilities European driver would expect from the roadside garage are exception.
The other thing is that you canāt really buy anything useful there: you have variety of snacks and crisps, loads of ā ā ā ā mags and some ātruckers decorationsā but to buy an ordinary headlight bulb can sometimes be a challengeā¦
Well, I know that I will need my hard hat now, but although I like Britain for many things, the quality of the services for a driver are not on that list.
Never use a few words when a hundred will do!
I thought the main reason companies ditched the latched triggers was because drivers kept walking off to pop to the loo or do other things whilst filling upā¦and drivers being as stupid as what they are, the hoses would keep falling out the tank spilling diesel everywhereā¦yet again, another luxury truckers stopped themselves doing. But what I donāt understand is why you donāt just carry a bit of wood around with you instead of writing emails you know wont get you anywhere.
switchlogic:
Never use a few words when a hundred will do!
I recon you are convicted to my position now?
orys:
Wheel Nut:
The handy thing with those clips is that you can fuel up, wash your windows and mirrors while doing so and normally get a free coffee for being a customer. What do we get, one stinking toilet that is normally locked, no hot water if it isnāt and asking for a watering can is like asking if you can sleep with their teenage daughter.And check lights. I allways live my lights on when fuelling and do a walk around checkā¦
. . . then push it off the pumps because the battery is flat
Adam_Mc:
I thought the main reason companies ditched the latched triggers was because drivers kept walking off to pop to the loo or do other things whilst filling upā¦and drivers being as stupid as what they are, the hoses would keep falling out the tank spilling diesel everywhereā¦yet again, another luxury truckers stopped themselves doing. But what I donāt understand is why you donāt just carry a bit of wood around with you instead of writing emails you know wont get you anywhere.
Hmmā¦ Latched triggers gone in Britain due to drivers being stupid. Yet still in use on the continentā¦
Well, I say no more, but I have a feeling that you are going quite the opposite direction than most of the members of this forumā¦ 
Suedehead:
orys:
Wheel Nut:
The handy thing with those clips is that you can fuel up, wash your windows and mirrors while doing so and normally get a free coffee for being a customer. What do we get, one stinking toilet that is normally locked, no hot water if it isnāt and asking for a watering can is like asking if you can sleep with their teenage daughter.And check lights. I allways live my lights on when fuelling and do a walk around checkā¦
. . . then push it off the pumps because the battery is flat
Do you really think that the batteries will go flat in 3 minutes needed to fill up the sprinter van and pay for it? 
orys:
Adam_Mc:
I thought the main reason companies ditched the latched triggers was because drivers kept walking off to pop to the loo or do other things whilst filling upā¦and drivers being as stupid as what they are, the hoses would keep falling out the tank spilling diesel everywhereā¦yet again, another luxury truckers stopped themselves doing. But what I donāt understand is why you donāt just carry a bit of wood around with you instead of writing emails you know wont get you anywhere.Hmmā¦ Latched triggers gone in Britain due to drivers being stupid. Yet still in use on the continentā¦
Well, I say no more, but I have a feeling that you are going quite the opposite direction than most of the members of this forumā¦
Yes but they are by no means universal on the continent as I said. Roye BP truckstop for one doesnāt have them. Nor do many I go to.
switchlogic:
Yes but they are by no means universal on the continent as I said. Roye BP truckstop for one doesnāt have them. Nor do many I go to.
Yes, but (short this time) on continent garages with lacking locks are an exeption (I met two so far) and here is the opposite.
Btw: if most of us block them anyway, whatās the point? I can block it using a stone and go to the toilet if I wish, how are they safest that way?
switchlogic:
Yes but they are by no means universal on the continent as I said. Roye BP truckstop for one doesnāt have them. Nor do many I go to.
Ah, so that theory about removing them due to intelect of the drivers are true, so as long as I wonāt go to the same as you I should be able to fill up like a civlilised man?
(no offence meant, I am just joking, you are OK, I just cannot resist 
)
orys:
Suedehead:
orys:
Wheel Nut:
The handy thing with those clips is that you can fuel up, wash your windows and mirrors while doing so and normally get a free coffee for being a customer. What do we get, one stinking toilet that is normally locked, no hot water if it isnāt and asking for a watering can is like asking if you can sleep with their teenage daughter.And check lights. I allways live my lights on when fuelling and do a walk around checkā¦
. . . then push it off the pumps because the battery is flat
Do you really think that the batteries will go flat in 3 minutes needed to fill up the sprinter van and pay for it?
If it only takes 3mins to fill up , wtf do you need a latch.
Suedehead:
If it only takes 3mins to fill up , wtf do you need a latch.
Well, maybe I am weird, but I have better things to do over these few minutes than sitting bend in half on the side of my van smelling dieselā¦