Is it me or the planners

I couldn’t give a flying how long a job is “supposed” to take or took last week/yesterday, it takes as long as it takes today. This looks like you are working for an agency so their client should not be assuming that you know where every delivery of theirs is in the country. The only thing you can do is to ring their office on the phone THEY have provided (and only on one provided) if it looks like being a long wait, it is the company’s job to sort out any issues not yours. NEVER give any agency client your personal mobile number and have a right go at the agency if they pass it on. Only answer a cab phone when you have parked in a layby or the next services to ring back.

Don’t go over your 15 again, park up early if necessary don’t attempt the drive to the delivery point stop work at however many hours and remember 13 hrs and one minute is an extended day counting as “a 15”. If you are on a local run around for a pallet company just bring the stuff back, don’t expect anyone to be open for deliveries after 5pm.