"HGV tax refunds"

Winseer:
Whilst HMRC are not helping much by getting private citizens to “open a tax account” which then won’t accept a driving license as ID, but instead demands a VALID passport or VALID credit card number - which many people don’t actually have!!

I tried opening an account, and when I put my passport in, it said "It has expired. Please enter a credit card (not a debit card) number instead - when I don’t have one! Birth Certificates are acceptable, but why oh why won’t an institution like HMRC accept DRIVING LICENCES as valid ID■■? They are all registered at government department DVLA for cross-verification, have our photos on them, and of course our name and addresses - which must be accurate by law.

There are too many chumps still working in the Civil Services, it seems…

They do. My DL worked just fine. As usual, like your failings in being able to drive a truck without endless drama, you can’t use the internet without a load of drama either.