Has Mercedes Always Been This Bad?

gingerfold:

TDL102:
From Mercedes Benz website

Following a call to Service24h, if you have a Euro VI Truck with a complete service Contract or a Complete Service Contract with Uptime, in the unlikely event that your vehicle is not repaired within 24 hours and you require a replacement vehicle, we’ll replace it like-for-like or provide financial rental equivalent.

We stop at nothing to keep you moving

I would sue them for misrepresentation under the Trade Description Act

No need to sue: just report them to the Office of Fair Trading. :wink: Robert