On the rare occasions when I’ve had to put up with shouty customers or drivers, I simply reply to them in terms of exquisite politeness; and do my best not to swear, not even a “bloody”. Guaranteed to wind them up even more.
On the rare occasions when I’ve had to put up with shouty customers or drivers, I simply reply to them in terms of exquisite politeness; and do my best not to swear, not even a “bloody”. Guaranteed to wind them up even more.