You can quote them this…
“Powered by highly motivated, friendly and can do people, we understand your requirements, whether you’re a candidate or client.”
It comes from their own website.
Don’t bother with the REC, it’s nothing more than an agency boys club that will not get involved with personal disputes.
Start a moneyclaim online immediately.
If and when you get your dosh, move on and try and find another bunch of parasites who might pay you on time.
i wasnt surprised when an agency operative was shot some years ago in wales