Driven to Despair - Report on DVLA medical section

I have had a promise that my licence would be returned if I make an application, they will send the forms. They didn’t. So I asked where the forms were and they lied about Royal Mail losing them and they would send some more. They didn’t. So I asked again, and they lied again, and I lodged a new complaint, two days later I get a letter and a form. The letter is dated over a week ago and the form is a D1 which has ‘Do not use this form for LGV licence applications’ written prominently acros the top. The post mark is yesterday and it has been sent second class, so Royal Mail excelled themselves when given the opportunity.
Since then DVLA have gone quiet, this is not normally a good sign.