Can employer charge you for IVR Training

You should have these most basic modules before thinking of starting full time work in that industry - you wouldn’t be insured if you were to undertake any service providers roadside job, these are absolute basic requirements before passing go!
VR01 - Health and Safety, VR02 - Customer Service Skills, VR03 - Roadside Assessment
If you went for a forklift drivers job, you wouldn’t expect your employer to train you for the qualification when you got there… or would you??