I’m not sure who runs LE’s now - the boss passed away a good few years ago, his wife was a director (and she really wore the trousers) but they had no kids. I don’t recognise the names on the O-licences now, I assume it’s been sold or handed across to distant family. But people skills were never their thing, and sounds like that hasn’t changed. Either your face fitted or it didn’t - mine didn’t so I didn’t last long there.