We don’t do much rdc work, just when the factory is quiet they like to keep the drivers busy. Because of that, we can be a bit more heavy handed with these places. Many times I’ve demanded my keys back from the desk because they’ve left me waiting too long. One occasion I refused to vacate a bay without paperwork because last time it took nearly an hour and a half to get it.
I like to remind them that THEY need the stuff, not me and if they don’t sort it quickly, then I’ll leave and they can rebook it.