albion:
I’m reading a Varoufakis book at the moment (not the one to his daughter), and its easier going than your posts Rjan.Whatever you say, I pay because I want ny staff to be happy.
There’s a new postion been created at Albion transport, and I interviewed a lady to help out the TM. Experience, no faff about her. No real need for any training. I asked her about salary expectations. I think she’s worth more than she thinks she is, so her pay has been raised by £1500 a year. Not a fortune, but it reflects the type of company I’ve strived for.
As I stated at the start, my customers have a choice, pay my rates or go get inferior service somewhere else. Of course you are right in that big business may make me untenable in the future, but you are wrong when you say all small haulage businesses out compete each other. I don’t, for better or worse.
No one should ever be afraid to say foxtrot Oscar to a customer, even if it results (in my case), of working on Tescos checkout.
Maybe just accept I’m principled.
That suits you better I think! 